Business Details
50+ Years
experience
Emergency
services
24/7 Damage Restoration Experts in Redding, CA
SERVPRO of North Shasta, Trinity & Greater Tehama Counties has served Northern California for over 30 years, delivering top-tier restoration and cleanup services. Our team combines decades of industry experience with IICRC-certified expertise to address water, fire, storm, and mold damage, alongside biohazard and crime scene cleanup. We prioritize rapid response, deploying technicians within one hour to mitigate residential and commercial disasters.Our commitment to advanced equipment and continuous training ensures properties are restored to pre-loss conditions efficiently. Locally owned and operated since 1967, we emphasize personalized service, guiding clients through every step with transparency and care. Our 24/7 availability and focus on community needs have solidified our reputation as a trusted leader in the restoration industry.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Biohazard Cleanup
Crime Scene Cleanup
Carpet Cleaning
Odor Removal
Sewage Cleanup
Vandalism Repair
Details
- Year established: 1967
Highlights and features
- We offer 24-hour emergency response for all disaster types.
- Our technicians are IICRC-certified with advanced restoration training.
- Locally owned since 1967, we understand Northern California's unique needs.
- We use state-of-the-art equipment for efficient property restoration.
- Our team provides compassionate support during stressful situations.
Associations and certifications
- IICRC
What people say
Prompt response
Excellent service
Professional and supportive
Saved my carpet
Outstanding job
Services
Water Damage
Our water damage restoration service addresses flooding, leaks, and pipe bursts using advanced extraction and drying equipment. We mitigate structural risks and prevent mold growth while restoring properties to pre-loss conditions. With 24/7 availability, our IICRC-certified technicians prioritize rapid response to minimize long-term damage for residential and commercial clients.
Fire Damage
Fire and smoke damage restoration involves debris removal, odor elimination, and structural repairs. We employ specialized techniques to clean soot, restore damaged materials, and ensure safety standards. Our team works closely with insurance providers and offers 24-hour emergency service to address urgent needs following residential or commercial fires.
Mold Remediation
Professional mold remediation services identify and eliminate mold infestations while addressing moisture sources. We follow strict containment protocols and use HEPA filtration to prevent spore spread. Our process includes air quality testing and restoration of affected areas, ensuring healthy environments for homes and businesses in compliance with industry safety standards.
Biohazard Cleanup
Biohazard and crime scene cleanup requires specialized training and equipment to handle bloodborne pathogens safely. Our Hazwoper-certified technicians follow OSHA guidelines for decontamination and disposal. We provide compassionate, discreet services for unattended deaths, accidents, and infectious disease outbreaks, ensuring properties meet health and safety regulations.
Storm Damage
Storm damage restoration addresses roof leaks, wind destruction, and water intrusion from severe weather. We offer emergency board-up, tarping, and comprehensive repairs to protect properties from further harm. Our rapid deployment team handles large-scale incidents across Northern California, combining structural drying with insurance coordination for residential and commercial clients.
People
Dan Bouchard
Owner
With 30+ years in construction and restoration, Dan Bouchard leads SERVPRO's Northern California operations. He emphasizes customer service and team development while maintaining hands-on involvement in complex projects. His leadership focuses on legacy-building through family values and community trust.
Laura Burgdorf
Sales & Marketing Manager
Laura Burgdorf has managed client relations since 2003, specializing in water damage restoration. Certified in industry best practices, she guides clients through recovery processes while balancing family commitments with two children. Her approach combines technical expertise with empathetic communication.
Mike Elkins
Production Manager
Mike Elkins oversees operations with certifications in biohazard, fire, and water damage restoration. With a decade of experience, he balances technical expertise in trauma cleanup with personal interests in home improvement and culinary arts, ensuring comprehensive service delivery.
Stephen B.
Production Manager
Stephen brings nine years of restoration experience, holding IICRC certifications in microbial remediation and carpet cleaning. His technical proficiency in mold and fire damage restoration supports SERVPRO's commitment to quality, backed by ongoing professional development in industry-specific challenges.
Jenn W.
Office Manager
Jenn W., a Simpson University psychology graduate, manages administrative operations while connecting clients with local resources. Her customer-centric approach prioritizes emotional support during crises, reflecting SERVPRO's commitment to holistic service beyond standard restoration offerings.
Questions
What emergency services do you offer?
We provide 24/7 water, fire, mold, and storm damage restoration with technicians available within one hour of your call.
Which areas do you serve?
We cover Redding, Shasta Lake, Red Bluff, Corning, Weaverville, Los Molinos, Tehama, Weed, Mt. Shasta, and Chico.
Are your technicians certified?
All technicians hold IICRC certifications in water damage, mold remediation, and biohazard cleanup with ongoing professional training.
How do you handle biohazard situations?
Our Hazwoper-certified team follows strict OSHA protocols for safe biohazard removal, including unattended death scenes and infectious disease cleanup.
Can you work with insurance companies?
Yes, we coordinate directly with insurers to streamline claims processing and documentation for residential and commercial clients.
What sets you apart from competitors?
We combine 55+ years of local experience with rapid response, advanced equipment, and personalized support during stressful situations.
