Business Details
36 Years
experience
Emergency
services
Trusted 24/7 Water & Fire Damage Restoration in Urbandale, IA
Waterdamage Restoration has been a trusted name in emergency restoration since 1990, specializing in water damage, fire damage, mold remediation, and storm recovery. Our team of IICRC-certified technicians combines advanced technology with decades of hands-on experience to deliver rapid, reliable solutions for residential and commercial properties. Available 24/7 with a 60-minute response window, we prioritize minimizing property loss while maintaining transparent communication throughout the restoration process.Backed by partnerships with major insurance providers and an A+ BBB rating, we ensure seamless claims coordination and customer satisfaction. Our commitment to ongoing staff training and investment in cutting-edge equipment solidifies our position as Iowa's leading restoration experts.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Flood Damage Repair
Storm Damage Repair
Sewage Cleanup
Commercial Restoration
Water Extraction
Smoke Damage Repair
Contents Restoration
Details
- Year established: 1990
Highlights and features
- Family Owned & Operated since 1990
- A+ Rating with the Better Business Bureau
- We Work With Your Insurance Company
- 60 MINUTE RAPID RESPONSE guarantee
- IICRC Certified Technicians
Associations and certifications
- IICRC
What people say
Excellent services
Prompt reaction
Fantastic job
Peace of mind
Speedy response
Services
Water Damage Restoration
Our certified technicians use advanced moisture detection and drying equipment to address water intrusion from leaks, floods, or plumbing failures. We complete full structural drying while preventing mold growth through EPA-registered antimicrobial treatments. Commercial and residential properties benefit from our rapid 60-minute response time and insurance claim coordination.
Fire Damage Repair
We specialize in complete fire damage recovery including soot removal, smoke odor elimination, and structural repairs. Our team uses thermal fogging and hydroxyl generators for deep cleaning while preserving salvageable contents. With 24/7 availability and direct insurance billing, we help restore properties to pre-loss condition following residential or commercial fires.
Mold Remediation
IICRC-certified specialists handle mold infestations using containment barriers and HEPA-filtered air scrubbers. We identify moisture sources, remove contaminated materials following EPA guidelines, and apply antimicrobial solutions. Our process includes post-remediation air quality testing to ensure safe environments for homes and businesses in central Iowa.
Storm Damage Repair
Emergency board-up services and permanent repairs for wind, hail, or tornado damage. We secure properties with tarping and fencing while addressing roof leaks, broken windows, and structural instability. Our team documents damage for insurance claims and completes full rebuilding when required, operating 24/7 during severe weather events.
Flood Damage Recovery
We handle basement flooding and large-scale water intrusion using industrial pumps and truck-mounted extraction units. Our technicians remove saturated drywall and flooring while implementing dehumidification systems. With experience in both residential and commercial settings, we minimize downtime and prevent secondary damage through immediate response.
People
Kevin
Lead Technician
With 15+ years in restoration, Kevin oversees technical operations and quality control. He holds multiple IICRC certifications including Water Damage Restoration and Applied Structural Drying.
John
Field Supervisor
John manages on-site teams with 12 years of experience in fire and water damage recovery. He specializes in coordinating large commercial projects while maintaining client communication.
Chad
Water Damage Technician
Certified in water extraction and drying techniques, Chad responds to emergency calls with expertise in mitigating damage from plumbing failures and natural flooding events.
Lori
Customer Support
Lori coordinates service requests and insurance claims with 8 years of experience in restoration customer service, ensuring clear communication throughout the repair process.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, fire damage repair, mold remediation, and storm damage recovery with a 60-minute response guarantee across central Iowa.
How quickly can you respond to emergencies?
Our technicians arrive within 60 minutes of your call for all emergency restoration services, operating 24 hours a day, 7 days a week.
Do you work with insurance companies?
Yes, we coordinate directly with major insurance providers to streamline claims processing and offer documentation for all restoration work completed.
Are your technicians certified?
All technicians hold IICRC certifications in specialized areas including water damage restoration, mold remediation, and fire damage repair.
What areas do you serve?
We serve Urbandale, Des Moines, West Des Moines, Waukee, Cumming, and surrounding Iowa communities for both residential and commercial restoration needs.
What should I do after water damage occurs?
Immediately call our emergency line to stop water spread. Avoid electrical hazards and do not attempt major cleanup before professional assessment.
