Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for IT Services & Solutions
ISG Technology has been a trusted leader in IT services for over 70 years, specializing in managed IT solutions, consulting, and technology innovation. Founded in 1947 as part of the Twin Valley Family of Companies, we combine deep industry expertise with cutting-edge tools to help businesses optimize operations and achieve strategic growth. Our team of certified professionals delivers tailored solutions, including network management, cybersecurity, cloud hosting, and data center services, ensuring clients maximize their technology investments.With a proven track record of resolving over 100,000 tickets annually and maintaining a 97% customer satisfaction score, we prioritize reliability, security, and efficiency. Our SSAE 16 SOC II audited data centers and partnerships with leading technology providers underscore our commitment to excellence. From small businesses to national enterprises, we empower organizations across industries to navigate complex IT challenges and unlock their full potential through innovative, client-centric strategies.
Services
Managed IT Services
Professional Services
Data Center Services
Cloud Hosting
Network Assessment
Managed Security
IT Consulting
Cybersecurity Solutions
Ransomware Protection
Vendor Management
Details
- Year established: 1947
Highlights and features
- 70+ years of experience in IT services and consulting
- 24/7 personalized customer support with 78% first-contact issue resolution
- Certified experts in cybersecurity, cloud solutions, and network management
- SSAE 16 SOC II audited data centers for secure operations
- Proven track record with 97% customer satisfaction and 59 NPS
Associations and certifications
- SSAE 16
- SOC II
What people say
Quick resolutions
Knowledgeable staff
Exceptional customer service
Proactive IT management
Efficient problem-solving
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring and proactive maintenance to minimize downtime and ensure seamless operations. With 24/7 support from certified engineers, we handle network management, device updates, and security threats, allowing businesses to focus on core objectives. Clients benefit from rapid issue resolution, with 78% of problems fixed on first contact and an average ticket resolution time of 21 minutes.
Network Assessment
LaunchPoint Network Assessment offers a comprehensive evaluation of your IT infrastructure, identifying vulnerabilities and optimization opportunities. We analyze hardware, software, configurations, and security protocols to enhance performance and security. This service includes detailed reporting and actionable recommendations, ensuring businesses can address inefficiencies and strengthen their network foundation to support growth and operational demands.
Cybersecurity Solutions
Our Cybersecurity Solutions protect against evolving threats through advanced monitoring, threat detection, and compliance management. Services include firewall management, email/web security, and employee training to mitigate risks like ransomware and phishing. With SOCaaS (Security Operations Center as a Service), clients receive round-the-clock protection and rapid incident response, ensuring data integrity and regulatory compliance across industries.
Cloud Hosting
ISG's Cloud Hosting solutions deliver secure, scalable infrastructure for businesses transitioning to digital operations. We offer managed Microsoft 365+, hosted voice (VoIP), and data storage solutions with built-in redundancy and compliance safeguards. These services enhance collaboration, reduce IT overhead, and provide flexible access to critical tools, supporting remote work and business continuity in dynamic environments.
Professional Services
Professional Services cater to specialized IT needs, from system implementation to custom development. Our engineers and architects handle complex projects like network upgrades, data migration, and disaster recovery planning. This service is ideal for businesses lacking in-house expertise or facing short-term resource gaps, ensuring access to top-tier technical knowledge without long-term staffing commitments.
People
Ben Foster
President and CEO
Ben Foster leads ISG Technology with a focus on innovation and client success. With decades of experience in the IT industry, he drives strategic growth while maintaining the company's family-owned values of integrity and community impact.
Morgan May
Chief Financial Officer
Morgan May oversees financial operations at ISG Technology, ensuring fiscal stability and sustainable growth. Her expertise in financial strategy and operations supports the company's expansion and service excellence across the Midwest.
Jay Nalli
VP of Sales and Marketing
Jay Nalli directs ISG's sales and marketing efforts, connecting businesses with tailored IT solutions. With a background in technology leadership, he emphasizes client-centric strategies to address evolving industry demands.
Dean Coit
Chief Technical Architect
Dean Coit leads technical innovation at ISG, designing advanced IT solutions for complex business challenges. His expertise in architecture and engineering ensures clients receive cutting-edge, scalable technology frameworks aligned with operational goals.
Jennifer Griswold
Director of Strategic Projects
Jennifer Griswold manages strategic initiatives at ISG, focusing on operational efficiency and client success. Her leadership in project execution ensures seamless implementation of IT solutions that drive long-term value for businesses.
Questions
What IT services does ISG Technology offer?
ISG provides managed IT services, cybersecurity solutions, cloud hosting, network assessments, and professional IT consulting tailored to business needs.
How does ISG ensure network security?
We use advanced monitoring, SOCaaS, firewall management, and employee training to protect against threats like ransomware and phishing attacks.
Can ISG help with IT compliance?
Yes, our services include compliance management for regulations like HIPAA and GDPR, ensuring your IT operations meet industry standards.
Do you support remote work setups?
Our cloud solutions and network services enable secure remote access, collaboration tools, and scalable infrastructure for distributed teams.
How quickly does ISG resolve IT issues?
78% of issues are resolved on first contact, with an average ticket resolution time of 21 minutes, minimizing business disruption.
What industries do you serve?
We work with education, healthcare, finance, manufacturing, and other sectors, providing customized IT solutions for diverse operational needs.
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