Moving Your Way, Guaranteed!
Best Moving Van Lines is a fully licensed and insured moving company that has been in business since 2002. We began our journey in the moving industry with only one truck and a dream. We have since grown to have multiple locations in multiple states in order to better serve our customers. Our company is a California-based incorporation that is family-owned and operated, and we take pride in the respect we give our customers, the high service standards we uphold, and the quality-checked moving services we provide with every relocation.
Our Mission
At Best Moving Van Lines, our mission is to be the single source for the entire relocation process. Whether you are moving locally, long distance, or internationally, we aim to provide high-quality relocation services that are also affordable. We understand that moving can be stressful, which is why we stop at nothing to meet the needs of our customers. We believe that clients always come first, and we are determined to leaving you impressed with our services.
Our Services
Best Moving Van Lines offers a full range of moving services to accommodate all of your relocation needs. Our services include local moving, long distance moving, international moving, commercial moving, auto transport, storage, and moving supplies. We also offer special services such as packing, unpacking, crating of antiques and fine art, disassembly, reassembly, and complete set-up at destination. Our highly trained Relocation Specialists will work with you to customize a moving plan that fits your specific needs and budget.
Our Commitment to Customer Satisfaction
At Best Moving Van Lines, customer satisfaction is our number one priority. We understand that moving can be stressful, which is why we take pride in providing personalized customer service along with a full range of services for all of your moving needs. We have a proven track record of success, with over 98% of customers satisfied with our services and 40% of our business referred to us by customers who have moved with us in the past. Our commitment to customer satisfaction is reflected in our high service standards, quality-checked moving services, and dedicated team of movers.
Summary of Reviews
Company Performance
- The company has been rated 1 star by all reviewers, indicating a very poor experience.
- The company's performance has been described as "the worst moving experience" by many reviewers.
- Reviewers have reported issues with communication, delivery times, and damage to their belongings.
Common Issues
- Delayed or missed delivery dates
- Damage to furniture and belongings during transportation
- Poor communication and lack of transparency
- Unprofessional behavior from drivers and customer service representatives
- Hidden fees and incorrect billing
- Inadequate compensation for lost or damaged items
Reviewer Experiences
- Many reviewers reported that their belongings were damaged or lost during transportation.
- Some reviewers reported that the company did not provide adequate compensation for lost or damaged items.
- Reviewers also reported difficulty in getting in touch with customer service representatives and resolving issues.
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