Who We Are
Established in 1976, AMI has been a leading force in the global air freight industry. We're driven by a vision to be the premier wholesale freight partner, delivering unmatched service excellence to our clients. With a network spanning 22 branches and over 250 partners across the globe, we offer unparalleled reach and expertise.
Air Exports
We offer comprehensive air export services, handling consolidation, back-to-back shipments, and pre-booked capacity across 200+ destinations worldwide. Benefit from flexible pricing and multiple routing options.
Air Imports
Leveraging our extensive global network and partnerships, we facilitate seamless air imports from any corner of the world. We offer competitive clearance services and expertise in cross-trade movements.
Express
Get instant online quotes and book express shipments with leading global integrators like DHL, FedEx, UPS, and Toll. Enjoy fast and efficient delivery of both international and domestic shipments.
Beyond these core services, we offer
- Comprehensive cross-trade solutions
- Customized warehousing options
- Comprehensive e-commerce fulfillment services
- On-site screening and security services
- Competitive ocean transportation and handling
Our Values
At AMI, we uphold the highest standards of:
- Neutrality: We maintain strict impartiality and integrity in all our business dealings.
- Global Reach: Our extensive network and partnerships ensure worldwide connectivity.
- Innovation: We consistently develop and refine our services to meet evolving industry needs.
- Customer Focus: We prioritize transparency, responsiveness, and personalized client engagement.
Our Team and Culture
We are a diverse group of passionate individuals with extensive experience in air freight and logistics. We work collaboratively to provide exceptional customer service, offer tailored solutions, and ensure smooth and efficient cargo handling.
Our Commitment
At AMI, we are committed to exceeding expectations, building strong relationships, and fostering a positive and inclusive work environment. We strive to be your trusted partner in global logistics, delivering unparalleled service and value every step of the way.
Directions and Navigation
The review from Miracle Worker provides a detailed instruction on how to get to AMI, stating that drivers should keep driving behind the warehouses after turning left on the T-junction and then turn right until reaching the dead end. Similarly, Jesus God's review advises to take a left turn on the T-junction and drive around the DHL warehouse to reach the reception. Szaby Ko's review instructs to turn left and then right after entering the Polar Park to reach the AMI entrance, which is near the DHL entrance.
Customer Service
Andy Mctaggart and David have provided glowing reviews about the helpful and friendly staff at AMI. Andy praises the team for being "hard working, more patient and supportive" while David commends the lady in reception for being "great to talk to" and professional. Ashley Allden also notes that the booking in system is efficient and the unloaders are quick.
Quality of Service and Equipment
However, not all reviews are positive. Ali Alzahrani had a subpar experience, mentioning that the forklift driver seemed reluctant to do his job. Clever Monkey's review states that AMI takes too long to unload and sometimes skips customers' turns, allowing others to unload first. Jet Logistics had a poor experience, criticizing the lack of evening phone support.
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