Improving Lives, One Pair of Eyes at a Time
At Image Eye Care, we take pride in being the premier optometrist practice in town, setting ourselves apart with an unparalleled array of options and a commitment to top-tier eye care. Led by our dedicated Office Managers, Jennifer, and Betty, our practice has become synonymous with excellence, offering a range of specialty lenses that fit your unique needs. We don't just sell eyewear; we curate an experience that goes beyond expectations.
Our Commitment to Excellence
What truly distinguishes us is our unwavering dedication to providing top-of-the-line products and services. From exclusive, high-end lenses to groundbreaking treatments like LipiFlow, we go above and beyond to ensure your eye health is in expert hands. Our expertise extends to dry eye treatments, medical eye health management, and referrals to specialized ophthalmologists when needed.
Frames
Discover a curated collection of frames that seamlessly blend fashion and function. Our diverse range ensures you not only see well but also look fabulous. From timeless classics to the latest trends, find the perfect frames to express your unique style.
Contact Lens Exams
Experience personalized care with our comprehensive contact lens exams. Whether you're a first-time wearer or seeking an upgrade, our experts guide you through the process, ensuring comfort, clarity, and a perfect fit for your lifestyle.
Eye and Vision Exams
Your journey to optimal eye health begins with our thorough eye and vision exams. Using cutting-edge technology, we assess your vision, detect potential issues, and tailor our recommendations to enhance and preserve your eyesight.
Hard to Fit Contacts
For those with unique eye shapes or conditions, our hard-to-fit contact lens solutions provide comfortable and effective vision correction. Trust our expertise to find the perfect fit for your eyes.
Computer Vision Treatment
In the digital age, strained eyes are common. Our computer vision treatment addresses the challenges posed by prolonged screen time, offering solutions to alleviate discomfort and optimize your visual performance.
Sports Vision
Elevate your athletic performance with our sports vision services. Whether you're a weekend warrior or a professional athlete, we customize vision solutions to enhance hand-eye coordination, reaction time, and overall sports performance.
Sunglasses
Protect your eyes in style with our curated selection of sunglasses. From UV-blocking lenses to on-trend frames, our sunglasses not only shield your eyes but also make a statement.
Optical Services
Experience seamless optical services at Image Eye Care. From lens customization to frame adjustments, our experts ensure your eyewear provides the best possible vision while complementing your lifestyle.
Why Choose Image Eye Care?
Our team at Image Eye Care comprises seasoned professionals committed to providing more than just basic eye care. With a focus on medical eye health management and specialized treatments like LipiFlow, we go beyond traditional optometry to ensure your eyes receive the expert attention they deserve.
Life-Changing Experiences
Jennifer Gibbs, our dedicated Office Manager, has a personal story that speaks volumes about the impact of optometric care. Her early diagnosis during an eye exam revealed an underlying health issue, underscoring the life-changing potential of comprehensive eye care. At Image Eye Care, we're not just about improving vision; we're about enhancing lives.
Championing Accessibility
Unlike many practices, we believe that everyone deserves access to quality eye care. You don't need insurance to receive exceptional service at Image Eye Care. Our commitment to maximizing insurance benefits, offering competitive prices, and providing top-tier care makes us a standout choice for all individuals seeking unparalleled eye care experiences.
Community Connection
Image Eye Care is more than just an optometrist's office; we're an active part of the Las Vegas community. Our affiliations with local chambers of commerce and partnerships reflect our commitment to fostering a super chill vibe in the office.
Fashion Meets Function
At Image Eye Care, we understand the importance of looking awesome while seeing well. Our curated collection of high-end eyewear brands ensures you not only receive top-notch vision correction but also do so in style. Discover eyewear that reflects your personality and enhances your visual experience.
Your Partner in Eyecare Education
We believe in making the process seamless for you. Our commitment to efficiency extends beyond the examination room. We're here to do the heavy lifting when it comes to understanding your glasses, maximizing insurance benefits, and making the entire experience educational and enjoyable.
Office Policy and Flexibility Issues
Some reviewers have expressed frustration with the office's policies, particularly regarding the maximum number of family members allowed for appointments. One reviewer was disappointed to find that the office had a limit of two per family, which caused inconvenience and led them to find a different office that could accommodate their needs.
Front Desk and Customer Service Issues
Several reviewers have had negative experiences with the front desk staff, citing incompetence, lack of knowledge, and poor customer service. One reviewer was asked to have a third-party clinic sign documents, which they believed was unnecessary, and another was met with a mask policy that they disagreed with.
Broken Glasses and Poor Service
Two reviewers have reported incidents where the optician broke their glasses during an adjustment, and the office did not take responsibility or offer satisfactory recompense. One reviewer was particularly outraged, as the broken glasses were particularly expensive and they were not offered a suitable replacement or discount.
Positive Experiences
However, one reviewer had a very positive experience with Dr. Ha, praising his excellent care, explanations, and lack of unnecessary procedures. The front desk staff at both locations were also commended for their compassion and professionalism.
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