Where every journey is a dream come true.
At Satto Tires & Service, we pride ourselves on delivering top-notch auto services and tire solutions to the Charlotte, NC community. With four convenient locations, our team of experts is dedicated to providing friendly, informative, and trustworthy assistance to suit your unique needs. Whether you're seeking new or certified used tires, oil changes, brake services, wheel alignments, or air conditioning repairs, we've got you covered.
Our Story
We founded Satto Tires & Service with a simple yet ambitious goal: to provide our customers with an unparalleled shopping experience for tires and auto services in Charlotte, NC. To achieve this, we've curated an extensive inventory of certified used tires from various brands, each rigorously tested under our stringent certification process. Our commitment is to offer a welcoming environment where customers can browse a wide range of tires, receive expert guidance, and enjoy a hassle-free experience.
Our Services
At Satto Tires & Service, we're proud to offer a comprehensive suite of auto services, including:
- Tire sales and installation (new and certified used)
- Oil changes
- Brake services
- Wheel alignments
- Air conditioning repairs
- Diagnostic services
- Rim cleaning
- Valve installation
- Tire rotation
- Wheel balancing
Our experienced technicians are trained to provide fast and reliable services, ensuring you're back on the road in no time. With no appointment required, our first-come, first-served policy guarantees prompt attention to your vehicle's needs.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service, competitive pricing, and expertise. From routine maintenance to unexpected repairs, we've earned a reputation for delivering exceptional results and building lasting relationships with our clients.
Summary of Reviews
Positive Experiences
The majority of customers have had excellent experiences with Sattos Tire Shop, praising their fast and reliable service, knowledgeable staff, and good prices. Many reviewers appreciated the helpfulness and friendliness of the staff, particularly Alejandro, Louis, and Nestor. Some customers have been repeat customers for years and have always had a great experience. The shop is described as honest, professional, and efficient, with customers feeling valued and satisfied with the service they received.
Negative Experiences
However, a few customers have had negative experiences, mostly related to poor customer service, incorrect tire installations, and disagreements over prices. Some reviewers felt that the staff was unhelpful, rude, or even discriminatory. One reviewer had a particularly bad experience with a tire blowing out shortly after purchase, and another had a issue with a tire being cut, rendering it unusable. A few reviewers felt that the shop did not have good policies in place and that the staff was unhelpful in resolving issues.
Be the first to review Satto Tires & Service.
Write a Review
