Maximizing the reuse of metal resources, one scrap at a time.
Our Mission: A Sustainable Future Through Metal Recycling
Established in 2012, Phoenix Recycling is a family-owned and operated company deeply rooted in the Garland community. We combine dedicated customer service with state-of-the-art facilities to champion sustainable material reuse and promote a healthier planet.
Who We Are
Our team comprises experienced professionals with a passion for environmental sustainability and a deep understanding of the scrap metal industry. We believe in empowering local participation through public awareness campaigns and providing convenient recycling solutions that benefit both our customers and our planet.
What We Do
At Phoenix Recycling, we offer a comprehensive range of scrap metal recycling services, ensuring responsible handling and recovery of valuable materials. We accept a wide array of materials, including:
- Car parts: Batteries, catalytic converters, electronics, engine blocks, transmission parts, and more.
- Electronic components: Circuit boards, computer components, laptops, cell phones, power adapters, and more.
- Aluminum: Scrap aluminum cans, foil, wire, and other aluminum products.
- Copper: Electrical wire, plumbing pipes, brass fixtures, and more.
Why Choose Phoenix Recycling?
- Competitive Pricing: We offer competitive pricing for all materials, updated daily to ensure you receive top dollar for your scrap.
- Prompt Service: Convenient drop-off and efficient processing ensure a seamless experience.
- Environmental Commitment: We prioritize environmentally responsible practices to minimize environmental impact.
- Customer Focused: Our dedicated team provides personalized attention and exceptional customer service.
Our Vision: A Cleaner, Green Future
Phoenix Recycling envisions a future where metal resources are maximized for reuse and sustainability. We believe in empowering individuals and communities to participate in environmental conservation through accessible and convenient recycling solutions.
Join us in our mission to create a cleaner and greener future through responsible metal recycling!
Unfair Business Practices
Several reviewers have expressed frustration and disappointment with the business practices of Phoenix Scrap Metal. Many have reported being ripped off or given unfair prices for their scrap metal. Specifically, one reviewer claims that the company gave them a different weight for the same exhaust system, resulting in a significant loss of money. Others have reported being offered less than the market value for their scrap metal, with some even being asked to accept lower prices as a "generosity" from the company.
Poor Customer Service
The reviews also highlight issues with customer service. Several reviewers have reported encountering rude or unhelpful employees, with some even being dismissed or insulted. One reviewer was told that their tribal identification card was not a valid form of identification, while another was offered a lower price for their scrap metal because they didn't have a state-issued ID. Other reviewers have reported difficulty in getting help from the front desk or office staff.
Contrasting Experiences
However, not all reviews have been negative. Some reviewers have reported positive experiences with the company, citing quick and professional service, fair prices, and helpful employees. One reviewer even reported leaving a competitor's location to try Phoenix, which they found to be easier and faster to deal with.
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