At Laurel Crossing Apartment Homes, we are committed to providing an exceptional living experience for our residents. Located in the heart of San Mateo, we offer luxurious and comfortable living spaces that cater to your every need. Our community is designed to be a serene oasis in the midst of a bustling city, with amenities that will make you feel like you're on a permanent vacation.
Our Purpose
Our purpose at Laurel Crossing is to provide a sense of community and belonging to our residents. We strive to create an environment that is welcoming, comfortable, and convenient for our residents. Our community is designed to be a place where you can relax, unwind, and recharge. Whether you're a young professional, a family with children, or an individual looking for a change of pace, we have something for everyone.
Our Services
We offer a range of services that cater to your every need. From our fully-equipped kitchens and spacious closets to our on-site pool and fitness center, we have everything you need to live a comfortable and active lifestyle. Our community also offers a range of amenities, including a hot tub, tennis courts, and a pet-friendly environment.
Our Community
Our community is designed to be a place where you can connect with your neighbors and build lasting relationships. We have a range of community events and activities that are perfect for families, couples, and individuals. From movie nights to holiday celebrations, we have something for everyone.
Our Commitment
At Laurel Crossing, we are committed to providing an exceptional living experience that exceeds your expectations. We are dedicated to providing excellent customer service and ensuring that our residents feel like they are part of a community. We strive to create a warm and welcoming environment that makes you feel like you're home.
Our Awards
We are proud to have received numerous awards and accolades for our commitment to sustainability and our commitment to providing exceptional customer service. We are dedicated to being a responsible and environmentally friendly community, and we are committed to continually improving our services and amenities to make your life more comfortable and convenient.
Our Partnerships
We have partnered with leading companies to provide our residents with the latest technology and amenities. From high-speed internet to state-of-the-art fitness equipment, we have everything you need to stay connected and entertained. Our partnerships are designed to enhance your living experience and provide you with more value and convenience.
Overall Impression
The reviews provide a mixed assessment of the apartment complex, with some residents expressing satisfaction with the property's amenities and management, while others have experienced issues with hidden fees, noise, and security concerns.
Positive Aspects
- Responsive Management: Some reviewers praised the office manager, Michelle, for being responsive and helpful during the application process.
- Amenities: The property's amenities, such as the pool area, package lockers, and large laundry room, were appreciated by some residents.
- Safety: A few reviewers felt safe living in the community, with one mentioning the proximity to Cal Train at Belmont station.
Negative Aspects
- Hidden Fees: Several reviewers were unhappy about the additional charges for utilities, parking, and other services, which they felt were not transparent or reasonable.
- Noise and Security Concerns: Some residents experienced noise issues, and others were concerned about the security of the property, citing instances of theft and unauthorized entry into their apartments.
- Poor Communication: A few reviewers had negative interactions with the management, feeling that they were unresponsive or unhelpful in addressing their concerns.
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