Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Wisconsin Rapids
Founded in 1945 by Frank Mallek, Tri-City Services has been a trusted name in HVAC, plumbing, and commercial refrigeration for over 75 years. Acquired by Denis and Carole Virnig in 1974, the company transitioned to second-generation leadership after Denis' passing in 2009, with their children Andrea Jensen and Scott Virnig now at the helm. Recognized as a Women-Owned Business Enterprise (WBE) by the State of Wisconsin, we combine family tradition with modern expertise to serve Wisconsin Rapids, Marshfield, Stevens Point, and surrounding areas. Our 24-hour emergency services ensure immediate response to HVAC failures, while our upfront pricing policy guarantees no unexpected costs. Backed by comprehensive warranties on all repair work, we maintain a fleet of trained technicians ready to address residential and commercial needs.With decades of combined experience, our team specializes in air conditioning repairs, heating system installations, duct cleaning, and commercial refrigeration solutions. Our commitment to quality extends to plumbing services, including water heater installations and leak repairs, performed by licensed professionals. As a locally owned business, we prioritize personalized service, understanding the unique climate challenges of central Wisconsin. Our customer-centric approach emphasizes clear communication, transparent pricing, and lasting solutions that enhance comfort and efficiency. Through continuous training and investment in advanced diagnostic tools, we maintain our position as a leading HVAC contractor in the region.
Services
Air Conditioning Repairs
Gas Furnace Installation
Heat Pump Services
Boiler Maintenance
Radiant Floor Heating
Duct Cleaning
Commercial Refrigeration
Plumbing Repairs
Water Heater Installation
Gas Line Replacement
Details
- Year established: 1945
Highlights and features
- 24-hour emergency HVAC technicians available
- Upfront pricing with no hidden fees
- Warranties on all repair work
- Women-Owned Business Enterprise certified
- Over 75 years serving central Wisconsin
Associations and certifications
- Women-Owned Business Enterprise (WBE)
What people say
Knowledgeable people
Explained well
Nice and friendly
Love our air conditioning
Services
Air Conditioning Repairs
Our certified technicians provide comprehensive air conditioning repairs for residential and commercial properties. We diagnose and fix cooling system issues including refrigerant leaks, compressor failures, and thermostat malfunctions. Using advanced diagnostic tools, we ensure efficient repairs that restore comfort while maintaining energy efficiency. Our service includes safety inspections and performance testing to prevent future breakdowns.
Gas Furnace Installation
We offer professional gas furnace installations with upfront pricing and lifetime efficiency guarantees. Our technicians perform complete system replacements including venting, gas line connections, and thermostat integration. We specialize in high-efficiency models that reduce energy costs while maintaining optimal indoor comfort. All installations include safety checks and manufacturer warranty registration for long-term reliability.
Commercial Refrigeration
Our commercial refrigeration specialists service walk-in coolers, ice machines, and industrial chillers. We provide preventive maintenance and emergency repairs for food service establishments, ensuring compliance with health regulations. Our technicians handle complex systems including 70-ton chillers and specialized cooling units for commercial kitchens and cold storage facilities.
Plumbing Repairs
We offer comprehensive plumbing repairs for residential and commercial properties, including pipe leaks, fixture replacements, and drain clearing. Our licensed plumbers handle water heater installations, backflow prevention, and emergency leak repairs. Using modern diagnostic equipment, we identify hidden leaks and provide lasting solutions that prevent water damage and maintain system integrity.
Duct Cleaning
Our professional duct cleaning service removes contaminants from HVAC systems, improving indoor air quality and system efficiency. Using industrial-grade equipment, we clean supply and return ducts, registers, and air handling units. This service reduces allergens, eliminates musty odors, and enhances airflow, resulting in lower energy bills and improved system performance.
People
Andrea Jensen
President/General Manager
Andrea Jensen, President of Tri-City Services, grew up in the family HVAC business and joined full-time after earning her Business Administration degree from UW-Stevens Point. With over 25 years of industry experience, she oversees daily operations and customer service, maintaining the company's commitment to quality and community values.
Andy Jensen
HVAC Technician
Andy Jensen brings 24 years of HVAC expertise to Tri-City Services, starting his career after graduating from Milwaukee Area Technical College. As a senior technician, he specializes in complex system diagnostics and installations, combining technical knowledge with hands-on experience to deliver reliable heating and cooling solutions for residential and commercial clients.
Questions
Do you offer emergency HVAC services after hours?
Yes, we provide 24/7 emergency HVAC services with trained technicians available at all times for urgent heating, cooling, or refrigeration issues.
What areas do you service?
We serve Wisconsin Rapids, Marshfield, Stevens Point, and surrounding communities in Wood and Adams Counties, Wisconsin.
Do you provide upfront pricing?
Yes, we guarantee transparent pricing with no hidden fees. You'll receive a complete cost estimate before any work begins.
Are financing options available?
Yes, we offer financing options for HVAC replacements and major system upgrades to qualified customers.
What HVAC maintenance services do you offer?
We provide comprehensive HVAC maintenance including system inspections, filter replacements, coil cleaning, and efficiency testing to extend equipment lifespan.
Are you a certified women-owned business?
Yes, we hold Women-Owned Business Enterprise (WBE) certification through the State of Wisconsin Department of Commerce.
