Business Details
37 Years
experience
Custom Pool Design & Installation Experts in Boise, ID
Pools West has been serving the Treasure Valley since 1989, combining traditional skills with superior technique to deliver exceptional pool solutions. Our team, led by Travis and Mitch Tuel, brings over 60 years of combined experience in the pool industry, having built more than 550 pools in the region. We specialize in custom inground vinyl-lined pools, renovations, and installations, prioritizing quality and customer satisfaction. Our commitment to personalized service ensures direct access to ownership, fostering transparency and trust. With a focus on energy-efficient Pentair equipment and innovative design features, we create durable, low-maintenance pools tailored to client needs.Recognized by the Better Business Bureau with an A+ rating, we maintain a reputation for reliability and excellence. Our dedication to timely execution and attention to detail has earned us a loyal customer base, with most projects coming from referrals. We pride ourselves on transforming outdoor spaces into beautiful, functional environments that enhance homeowners' lifestyles. Through decades of industry leadership, we continue to set benchmarks for craftsmanship and client-centric service in the Treasure Valley.
Services
Pool Design
In-Ground Installation
Pool Renovations
Vinyl Liners
Cover Installation
Deck Restoration
Equipment Replacement
Salt Water Systems
Custom Steps
Water Features
Details
- Year established: 1989
Highlights and features
- We offer 35+ years of local pool industry expertise with direct owner involvement.
- Our team provides energy-efficient Pentair equipment integration for optimal performance.
- We guarantee timely project completion with transparent communication throughout.
- Our BBB A+ rating reflects our commitment to ethical business practices.
- Customer satisfaction is ensured through personalized design consultations and post-installation support.
Associations and certifications
- Better Business Bureau (A+ rating)
What people say
Professional and courteous
Exceeded expectations
Highly recommend
Attention to detail
Timely execution
Services
Pool Design
Our custom pool design service creates tailored inground vinyl-lined pools using the X-Brace wall system. We offer over 80 shapes and sizes, incorporating water features, safety covers, and custom steps. With 35+ years of local experience, we optimize layouts for Idaho's climate while ensuring energy efficiency through Pentair equipment integration.
In-Ground Installation
We specialize in complete inground vinyl pool installations, from excavation to final finishing. Our process includes deck support systems, saltwater compatibility, and automatic cover integration. With a 3-week average completion time, we maintain strict quality control while minimizing property disruption for Boise-area homeowners.
Pool Renovations
Our renovation services cover liner replacements, structural reshaping, equipment upgrades, and deck restoration. We modernize existing pools with energy-efficient systems and safety features while preserving structural integrity. Our team handles projects from minor updates to full-scale transformations, extending pool lifespan by decades.
Vinyl Liners
We install premium vinyl liners designed for Idaho's climate conditions, featuring customizable patterns and enhanced durability. Our process includes precise measurements, wall brace reinforcement, and seamless integration with existing pool structures. We guarantee leak-free installations with extended warranties on materials and workmanship.
Cover Installation
We provide safety cover installations and automatic cover systems for year-round pool protection. Our solutions include winterization services, debris prevention systems, and child-safe mesh covers. All installations meet ASTM safety standards while maintaining aesthetic appeal and ease of operation.
People
Travis Tuel
Owner
Travis Tuel brings 35 years of pool industry expertise to Pools West, overseeing daily operations and client consultations. His hands-on approach ensures quality control from design to completion, maintaining the company's reputation for timely execution and craftsmanship.
Mitch Tuel
Owner
Mitch Tuel, with 35+ years in pool construction, contributes technical expertise and project oversight. His experience in structural design and equipment integration ensures durable, efficient pool systems that meet Idaho's environmental challenges while maintaining aesthetic appeal.
Jamie Tuel
Owner
Jamie Tuel manages client relations and project coordination at Pools West. With 25 years in the business, they ensure seamless communication between clients and construction teams, maintaining the company's 98% customer satisfaction rate through personalized service.
Questions
What pool services does Pools West offer?
We provide custom inground vinyl pool design, installation, and renovations, including liner replacements, deck restoration, equipment upgrades, and safety cover installations.
How long has Pools West operated in Boise?
Pools West has served the Treasure Valley since 1989, with Travis and Mitch Tuel's combined 60 years of industry experience supporting our local operations.
Are your pool installations energy-efficient?
Yes, we integrate Pentair's energy-efficient pumps, filters, and heaters designed to work as an integrated system for maximum efficiency and longevity.
Do you handle pool renovations?
We specialize in complete pool renovations from basic liner replacements to major structural modifications, including reshaping and equipment modernization for improved functionality.
What areas do you service?
We serve Boise, Meridian, Eagle, Nampa, Caldwell, and Kuna, providing consistent quality service across the Treasure Valley region with local expertise.
How do you ensure customer satisfaction?
We guarantee direct owner involvement, transparent communication, and a 100% satisfaction pledge, demonstrated by our 35-year track record and high referral rate from past clients.
