Business Details
50+ Years
experience
Your Trusted Partner for Premium Pet Care Services in St. Louis
Williamsburg Pet Hotel & Suites has been a family-run institution since 1962, offering personalized pet care rooted in three generations of experience. Our mission is to provide unparalleled comfort and safety for pets through tailored services, including luxury boarding, daycare, grooming, and training. With climate-controlled facilities, 24/7 surveillance, and a team that knows each pet by name, we prioritize individualized attention and a welcoming environment.Our staff, many of whom have been with us for years, ensures every animal receives care that mirrors their unique needs. From spacious play areas to enrichment activities, we create joyful experiences that foster trust and happiness. As a St. Louis staple, we combine decades of expertise with modern amenities to deliver reliable, compassionate service that pet parents can depend on.
Services
Dog Boarding
Cat Boarding
Doggie Day Camp
Pet Grooming
Dog Training
Pet Enrichment
24/7 Surveillance
Luxury Suites
Specialty Diets
Pet Photography
Details
- Year established: 1962
Highlights and features
- We offer personalized care where every pet is known by name and personality.
- Our 60+ years of experience ensure deep expertise in pet hospitality and safety.
- Spacious, climate-controlled facilities with 24/7 surveillance and enrichment activities.
- Comprehensive services including boarding, daycare, grooming, and training under one roof.
- Dedicated, long-term staff trained in dog behavior and emergency response.
What people say
Staff is amazing
Loves going to daycare
Best cut and groom
Clean and well-cared
Tailored care plans
Services
Dog Boarding
Our dog boarding service offers climate-controlled rooms and suites designed for comfort, with options ranging from standard to deluxe accommodations. Pets enjoy supervised playtime, personalized attention, and 24/7 monitoring to ensure safety and happiness. Meals are provided twice daily, and special dietary needs are accommodated upon request.
Doggie Day Camp
Doggie Day Camp provides structured playgroups, indoor and outdoor activities, and enrichment exercises tailored to each dogs energy level. Staff trained in behavior and safety oversee socialization, while rest periods ensure balanced stimulation. Memberships offer flexible pricing and consistent playgroups for regular attendees.
Pet Grooming
Full-service grooming includes baths, haircuts, nail trimming, and ear cleaning, with optional add-ons like de-shedding treatments and fragrance customization. Our groomers personalize each session to accommodate breed-specific needs, coat type, and temperament, ensuring a stress-free experience for pets.
Dog Training
We offer reward-based training programs for puppies and adult dogs, including day training, board-and-train, and private lessons. Focus areas include basic commands, leash walking, and behavior modification, using positive reinforcement to build trust and improve household harmony.
Cat Boarding
Cat boarding features spacious condos with window views, quiet zones away from dogs, and enrichment activities like climbing structures and one-on-one play. Special diets and medications are managed with care, and optional add-ons like photo updates keep owners connected during their pets stay.
People
Todd Rowley
Owner
Todd has worked at Williamsburg since age 10, overseeing operations and customer relationships. His lifelong dedication to pet care ensures the business maintains its family-driven ethos and high standards.
Mandy Rowley
Front Desk Manager
Mandy has served at Williamsburg since 2009, specializing in customer service and pet hospitality. Her warm demeanor and attention to detail make her a trusted point of contact for clients and their pets.
Michele Boling
Manager
Michele joined Williamsburg in 2010, rising to management through her deep knowledge of clients and pets. She ensures daily operations align with the companys commitment to personalized, compassionate care.
Kristen Zaleski
Dog Trainer
Kristen has trained dogs for six years, specializing in obedience and service dog training. Her expertise in positive reinforcement shapes effective, joyful learning experiences for pets and owners alike.
Brian Finn
General Manager
Brian brings 12 years of pet industry experience to Williamsburg, combining hospitality management with a passion for German Shepherds. He prioritizes guest well-being and operational excellence across all services.
Questions
What vaccinations are required for boarding or daycare?
Dogs must have rabies, distemper/parvo, and bordetella; cats require rabies and feline distemper. Proof of vaccination is mandatory before service.
Can pets with special dietary needs be accommodated?
Yes, we serve Purina formulas or home-prepared meals with clear instructions. Special diets and medications are managed at no extra charge.
Are there discounts for multiple pets or extended stays?
Yes, 20% off for additional pets in the same room and discounted rates for stays over three days. Membership packages also offer cost savings.
How does the dog behavior evaluation work?
New guests undergo a gradual evaluation on their first day to assess temperament and play style, ensuring safe group placements and personalized care.
What security measures are in place?
24/7 surveillance cameras, monitored access, and trained staff ensure pet safety. Climate-controlled rooms and secure play areas minimize risks.
Can I tour the facility before booking?
Yes, we encourage pre-visit tours to familiarize pets and owners with our amenities, services, and staff expertise.
