Business Details
41 Years
experience
Emergency
services
Trusted Plumbing Services in Wilmington, NC
Eastern Plumbing has been serving Wilmington, NC and surrounding areas since 1985, founded by industry veteran Mark Pool with over 37 years of experience. Our team of licensed, insured professionals specializes in residential and commercial plumbing solutions, including emergency response, new construction, and system maintenance. All plumbers undergo drug testing and background checks, and are compensated through salary rather than commission to ensure honest service. We utilize QuickPlumb CAD software for precision in new construction projects and maintain partnerships with local suppliers to prevent project delays.Our commitment to transparency includes upfront pricing, free consultations, and direct billing to insurance companies. We guarantee all work for one year and offer financing options to accommodate diverse client needs. With 24/7 emergency availability, we address everything from minor leaks to major sewer line replacements. Our showroom partnerships in Wilmington provide clients with hands-on planning resources for construction and remodeling projects. We prioritize customer satisfaction through reliable service and competitive pricing that averages 35% lower than national advertising competitors.
Services
Residential Plumbing
Commercial Plumbing
Emergency Response
Tankless Water Heater
Drain Cleaning
Leak Detection
Water Filtration
Maintenance Agreements
Details
- Year established: 1985
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times
- Our plumbers are drug-tested, background-checked, and salaried (not commission-based)
- All work is guaranteed for 1 year with transparent upfront pricing
- We use QuickPlumb CAD software for precise new construction project planning
- We bill insurance companies directly - no out-of-pocket costs for clients
Associations and certifications
- Licensed Plumbing Contractor NC16855
Services
Residential Plumbing
We provide comprehensive residential plumbing solutions including repairs, installations, and maintenance for homes in Wilmington and surrounding areas. Our services cover everything from leaky faucets to complete system replacements. With 24/7 emergency availability and experienced technicians, we ensure minimal disruption to homeowners while maintaining code compliance and long-term reliability.
Commercial Plumbing
Our commercial plumbing services cater to businesses of all sizes, offering emergency repairs, system maintenance, and new construction installations. We handle complex systems including grease traps, gas lines, and industrial water heaters. Using QuickPlumb CAD software for precision planning, our team minimizes downtime while ensuring compliance with commercial regulations and safety standards for business operations.
Emergency Response
Available 24/7 for urgent plumbing issues including burst pipes, sewer backups, and water heater failures. Our rapid response team typically arrives within an hour of service calls. We provide immediate repairs while maintaining transparent pricing and insurance coordination to resolve emergencies with minimal stress for homeowners and businesses.
Tankless Water Heater
We specialize in tankless water heater installation and maintenance, offering energy-efficient solutions that provide continuous hot water supply. Our technicians recommend and install leading brands with proper sizing for residential and commercial needs. This service includes system diagnostics, replacement options, and maintenance plans to optimize performance and longevity.
Drain Cleaning
Our drain cleaning services address clogs and blockages in residential and commercial plumbing systems using advanced equipment. We employ video inspection technology to identify root causes like tree root intrusion or pipe corrosion. Regular maintenance prevents backups while our emergency service resolves urgent drainage issues affecting property operations.
People
Mark Pool
Founder
With over 37 years in the plumbing industry, Mark Pool established Eastern Plumbing in 1985. He oversees operations while maintaining hands-on involvement in complex projects. His leadership emphasizes technical excellence and ethical business practices.
Questions
What areas do you service?
We serve Wilmington, NC and all surrounding communities in Southeastern North Carolina.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services with technicians available within an hour.
Are your plumbers licensed and insured?
All our plumbers hold North Carolina licensing (NC16855) and undergo background checks and drug testing.
How do you handle insurance claims?
We bill insurance companies directly for covered work, eliminating out-of-pocket costs for clients.
Do you offer financing options?
Yes, we provide financing solutions for larger plumbing projects and system replacements.
What makes your service different?
Our salaried technicians prioritize quality over commissions, with guaranteed pricing and one-year workmanship warranties.
