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At The Unleashed Pet, we are passionate about providing top-notch pet care services to our furry friends and their loving owners. With 8 years of experience in the pet care industry, we have established a reputation for excellence and client satisfaction. Our team is comprised of experienced and certified professionals who share our passion for animals and dedication to delivering exceptional care.
Our Services
We offer a range of services designed to meet the unique needs of your pet. Our services include:
- Dog Walking: From a quick potty break to a longer walk to get some energy out, our dog walking service ensures your furry friend gets the exercise they need.
- Pet Sitting: Whether you're away for a day or a week, our pet sitting service provides companionship and care for your pet in the comfort of your own home.
- Pet Taxi: Need help getting your pet to a groomer, vet, or other appointment? Our pet taxi service is here to help.
- Overnights: Our overnight service allows your pet to stay home with the added safety of someone being in your home all night.
What Sets Us Apart
At The Unleashed Pet, we pride ourselves on our professionalism, competence, and commitment to providing excellent care. Here are just a few reasons why you can trust us with your pet's care:
- Licensed, Insured, and Bonded: We are fully licensed in the county and state, insured, and bonded, giving you peace of mind and protection in the unlikely event of an unexpected situation.
- Professional Training: All of our staff completes an arduous training program, earning certifications in pet first aid and CPR, canine and feline behavior and handling, and more.
- Reliability and Dependability: We guarantee continuity of service, ensuring that your visits won't be canceled due to illness or other circumstances.
Our Philosophy
Our philosophy is centered around caring, forward-thinking, science-based practices. We use positive reinforcement and fear-free handling to ensure your pet's comfort and safety. As a woman-owned, locally owned, and operated business, we are committed to supporting women, minorities, and the LGBTQ+ communities.
Our Team
Our team is comprised of experienced and certified professionals who share our passion for animals and dedication to delivering exceptional care. We take the time to get to know each pet and their unique needs, tailoring our care to ensure their happiness and well-being.
What Our Staff Says
Hear from our team members what makes working with The Unleashed Pet so special:
- "When I walk in and ears go up, tail wags start, and then you can see in their eyes how excited they are to see you! This is the best!" - Christy, CEO & Founder
- "The best thing ever is the cat that meets me at the door with meows and rubs its body all over my legs and shoes; after being told the cat would hide and not be seen during our visits." - Justin, Team Lead
- "Every day I go to work I get to interact with animals. Dogs, cats, guinea pigs, rabbits, birds. No matter the animal, I love seeing them and giving them all the scritches I can. :" - Gennah, Senior Petcare Professional
Join the Pack
At The Unleashed Pet, we're dedicated to providing exceptional pet care services. Whether you're looking for dog walking, pet sitting, overnights, or pet taxi, we're here to support you and your furry friend. Contact us today to learn more about our services and how we can help you and your beloved pet.
Management and Policies
Some reviewers have expressed dissatisfaction with the management and policies of The Unleashed Pet. Angela Lipovsky gave the company 2 stars, stating that while the pet sitters are great, the management and cancellation policies are unreasonable and customer service is not a priority. This issue seems to be a major concern for some customers, who have reported difficulty communicating with the owner/manager.
Positive Experiences
On the other hand, most reviewers had extremely positive experiences with the company. They praised the professionalism, kindness, and flexibility of the staff, particularly Christy Castro. Many reviewers mentioned that the staff made an effort to understand their pets' needs and personalities, and that they provided detailed reports and photos after each visit. The reviewers also appreciated the company's flexibility and accommodating nature, even during unexpected events like snow days or government shutdowns.
Staff Qualities
The reviewers praised the staff for being knowledgeable, thorough, and caring. They mentioned that the staff members took the time to learn about their pets' habits, likes, and dislikes, and that they made a concerted effort to provide excellent care. The reviewers also appreciated the company's attention to detail, from providing a pre-visit to their home to meet their pets to sending them regular updates and photos.
Negative Experiences
One reviewer, Isabel Huezo, had a very negative experience with the company. She alleged that Christy Castro had tried to destroy her reputation by posting lies about her business, and that she was aggressive and bitter when communicating with her.
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