Business Details
50+ Years
experience
Your Trusted Mercedes-Benz Dealer in Morristown, NJ
Mercedes-Benz of Morristown has been a trusted automotive destination since 1967, founded on a legacy of motorsport engineering excellence. As the performance division of Mercedes-Benz, we combine over five decades of expertise with a family-owned commitment to personalized service. Our team of factory-trained technicians and certified professionals delivers premium vehicle sales, maintenance, and repair services using genuine Mercedes-Benz parts. We prioritize individualized customer care, offering amenities like loaner vehicles, pickup/delivery service, and a state-of-the-art express maintenance program. With a focus on transparency and convenience, we provide 24/7 access to vehicle information through the Mercedes me app while maintaining traditional values of face-to-face interaction.Our facilities feature modern service centers equipped with advanced diagnostic tools and a dedicated parts department. We serve both new and pre-owned vehicle customers with inventory spanning C-Class, E-Class, GLE, GLC, and other popular Mercedes-Benz models. Our service department handles routine maintenance through complex repairs, backed by manufacturer warranties and road hazard coverage. Through continuous staff training and facility upgrades, we maintain our position as a leading Mercedes-Benz dealership in Northern New Jersey.
Services
Vehicle Sales
Express Maintenance
Factory Service
Parts Distribution
Financing Options
Details
- Year established: 1967
Highlights and features
- Family-owned dealership with 50+ years of Mercedes-Benz expertise
- Factory-trained technicians using genuine Mercedes-Benz parts
- Express Service program with no appointment required
- Complimentary loaner vehicles and pickup/delivery service
- Mercedes me app integration for vehicle management convenience
What people say
Best experience purchasing
Knowledgeable salesperson
Excellent service department
White glove treatment
Pleasant buying process
Services
Vehicle Sales
Mercedes-Benz of Morristown offers comprehensive vehicle sales services featuring the complete lineup of new Mercedes-Benz models including C-Class, E-Class, GLE, GLC, and specialty AMG performance vehicles. Our inventory also includes certified pre-owned options with detailed vehicle history reports. Our product specialists guide customers through personalized selection processes considering lifestyle needs, budget parameters, and technology preferences while explaining financing options and lease programs.
Express Maintenance
Our Express Service program provides routine maintenance without appointments Monday-Friday 8AM-3PM. Services include oil changes, tire rotations, wiper blade replacements, and factory-scheduled maintenance (Service A/B for MY09+). The 1-hour turnaround utilizes factory-trained technicians and genuine parts while amenities like complimentary beverages and charging stations enhance customer comfort during vehicle servicing.
Factory Service
Mercedes-Benz of Morristown's service department offers factory-authorized repairs using specialized diagnostic equipment and genuine Mercedes-Benz parts. Services cover brake systems, suspension components, electrical systems, and complex mechanical repairs performed by certified technicians. The department maintains manufacturer standards through regular training programs and offers warranty-covered repairs with proper documentation.
Parts Distribution
Our parts department supplies genuine Mercedes-Benz components with expert installation services. We stock essential maintenance items like batteries, wiper blades, and lighting components while offering special order capabilities for specialty parts. Factory-trained advisors ensure proper part compatibility with vehicle specifications and provide road hazard coverage options for tire purchases.
Financing Options
Mercedes-Benz Financial Services provides multiple financing solutions including traditional loans, lease programs, and special offers for qualified buyers. Our finance team assists with credit applications, payment structure analysis, and documentation processing while explaining warranty coverage options and extended protection plans tailored to individual ownership needs.
People
Sherif Elfatatry
Product Specialist
Automotive expert with extensive Mercedes-Benz product knowledge, helping customers find ideal vehicle solutions through personalized consultations and detailed feature explanations.
Kaushal Shah
Product Specialist
Certified Mercedes-Benz advisor specializing in new vehicle configurations, guiding customers through trim levels, technology packages, and financing options for optimal ownership experiences.
Willie Caldwell III
Service Manager
Experienced service leader overseeing factory-trained technicians, ensuring all maintenance and repair work meets Mercedes-Benz standards while maintaining customer communication throughout service processes.
Michael Willshaw
Parts Manager
Parts department director managing genuine Mercedes-Benz component inventory, providing technical advice on part compatibility and coordinating special order fulfillment for customer vehicles.
Rafael Castro
Body Shop Manager
Collision repair specialist overseeing vehicle restoration services using factory-approved techniques and equipment, coordinating insurance claims processing and quality control inspections.
Questions
What Mercedes-Benz models are currently in stock?
We maintain inventory of popular models including C-Class, E-Class, GLE, GLC, and specialty AMG vehicles. Check our website for real-time availability.
Do you service all Mercedes-Benz model years?
Our factory-trained technicians service all model years, with specialized expertise for MY09 and newer vehicles requiring specific diagnostic equipment.
What financing options are available?
We offer traditional loans, lease programs, and special financing offers through Mercedes-Benz Financial Services for qualified applicants.
Is appointment scheduling required for service?
Express Service maintenance doesn't require appointments Monday-Friday 8AM-3PM. Complex repairs should be scheduled in advance for optimal service coordination.
Do you offer loaner vehicles during service?
Yes, we provide complimentary loaner vehicles for customers during extended service visits with proper advance arrangements.
