Delivering the insights that solve real-world problems
At Prima Management, we pride ourselves on providing exceptional service to our residents and property owners in Madison, Middleton, McFarland, Oregon, Stoughton, Windsor, and Verona. With over 25 years of experience in property management, we have built a reputation for our attention to detail, professionalism, and commitment to customer service.
Our Services
As a full-service property management company, we offer a wide range of services designed to meet the unique needs of our clients and residents. Our comprehensive suite of services includes:
Property Maintenance: Our skilled maintenance team is equipped to handle all of your property maintenance needs, from routine repairs to emergency maintenance. We understand the importance of prompt and efficient maintenance to ensure the comfort and safety of our residents.
Rent Collection: We provide accurate and timely rent collection services, ensuring that our property owners receive their rental income on time. We also offer online rent payment options for the convenience of our residents.
Accounting and Financial Management: Our accounting team provides timely and accurate financial reporting, budgeting, and cost control to ensure the financial success of our clients and residents.
Marketing and Leasing: Our experienced leasing team utilizes cutting-edge marketing techniques to promote our properties and fill vacancies quickly. We understand the importance of effective marketing in today's competitive rental market.
Resident Services: We strive to provide exceptional customer service to our residents, offering easy online maintenance request submission, online rent payment options, and 24/7 emergency maintenance service.
Our Commitment
At Prima Management, we are committed to providing the highest level of customer service, professionalism, and expertise in the property management industry. We understand the importance of building long-term relationships with our property owners and residents and strive to create value through proper upkeep and efficiencies.
Contact Us
To learn more about our services or to schedule a showing, please contact us at 608-441-5420 or info@primamanagement.com. We look forward to serving you!
Overall Impressions
The reviews of Prima Management Company are mixed, with some tenants expressing satisfaction with the company's services, while others have had negative experiences.
Positive Comments
Some tenants have praised the company's staff, particularly Anna S. and Maritza, for their excellent customer service and helpfulness. They have also appreciated the prompt response to maintenance issues and reported positive interactions with maintenance workers.
Negative Comments
On the other hand, several tenants have expressed dissatisfaction with the company's services, citing poor communication, delayed response to maintenance issues, and lack of professionalism. Some have reported issues with the property, such as moldy washers, plugged garbage disposals, and damaged belongings due to negligence. Others have been unhappy with the company's handling of their lease, including being pressured into signing a new lease before their current one expired, and being told that there would be no openings available for a bigger place when they needed it.
ISSUES WITH MAINTENANCE AND RESPONSE TO ISSUES
Many tenants have reported difficulties in getting maintenance workers to respond to issues in a timely manner. Some have had to wait for days or even weeks for repairs to be made, and have had to deal with rude or unprofessional responses from company staff.
ISSUES WITH LEASE AND RENTAL AGREEMENTS
Several tenants have reported being pressured into signing new leases before their current ones expired, and have been unhappy with the company's handling of their rental agreements. One tenant reported being told that there would be no openings available for a bigger place when they needed it, despite being told earlier that they could move up to a larger unit.
ISSUES WITH PROFESSIONALISM AND COMMUNICATION
Some tenants have reported poor communication from the company, including not being informed of important details or being ignored when trying to make requests. Others have reported unprofessional behavior from company staff, including rude comments and lack of respect.
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