Honoring Life, Comforting Families
At Eastside Funeral Home, we understand the significance of providing compassionate and personalized services to families during their time of need. Our commitment to excellence and attention to detail has earned us a reputation as one of the premier funeral homes in Birmingham, Alabama.
Our History
As a family-owned and operated business, we have been dedicated to providing professional services to Birmingham and surrounding areas since 2003. Our founder, C. Ervin Kennedy, has always been passionate about the funeral industry and has worked tirelessly to build a reputation for excellence. With a rich history and a commitment to quality, we strive to leave a lasting impression on the families we serve.
Our Services
We offer a range of services designed to meet the unique needs of each family we serve. From direct cremation and graveside services to traditional chapel or church services, we are dedicated to providing personalized and compassionate care. Our merchandise selection includes a wide range of caskets, vaults, and other funeral-related items to ensure that families have access to the resources they need.
Our Veterans Services
At Eastside Funeral Home, we are proud to offer specialized services for our nation's veterans. We understand the sacrifices that our veterans have made, and we believe that they deserve the highest level of respect and care. From headstones to burial flags, we are committed to providing the services and resources that veterans and their families need.
Our Commitment to Families
At Eastside Funeral Home, we are committed to providing exceptional service to every family we serve. We believe that every life is unique, and every family deserves personalized care and attention. From pre-planning to aftercare, we are dedicated to being there for families every step of the way.
Poor Experience at Eastside Funeral Home
Several reviewers have shared their negative experiences with Eastside Funeral Home, citing unprofessionalism, poor communication, and a lack of empathy from the staff, particularly Pastor Roy.
Lack of Empathy and Unprofessionalism
Many reviewers expressed disappointment and frustration with the funeral home's handling of their loved ones' services. They reported being treated rudely, having their questions and concerns ignored, and experiencing significant delays in the funeral process.
Communication Breakdowns
Several reviewers mentioned that the funeral home failed to communicate effectively, leaving them in the dark about the status of their loved ones' bodies or services. This lack of communication led to misunderstandings, delays, and added stress during an already difficult time.
Disrespectful Treatment
Some reviewers reported being spoken to disrespectfully, with one reviewer mentioning that Pastor Roy cursed at them. Another reviewer mentioned that the funeral home's staff was arrogant and unhelpful.
Positive Experiences
However, a few reviewers did have positive experiences with Eastside Funeral Home, praising the staff's kindness, compassion, and professionalism.
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