Your Satisfaction is our Guarantee, Your Trust is our Pride.
Our Story
Mr Clean Hawaii began its journey in 1997 in Honolulu, Waikiki, Hawaii. Founded by Ivan Massa, the company started out as a small carpet cleaning business and has blossomed into one of the leading professional specialty cleaning services in the state. Guided by a commitment to excellence, Mr Clean Hawaii has continued to adapt and expand its services over the years, responding to the evolving cleaning needs of its clients.
Our Values
At Mr Clean Hawaii, we believe in:
- Integrity: We uphold the highest ethical standards and conduct our business with transparency and fairness.
- Quality: We are committed to delivering exceptional cleaning services that exceed expectations.
- Customer Focus: We prioritize client satisfaction through personalized attention and open communication.
- Sustainability: We take environmental responsibility seriously and utilize eco-friendly cleaning products whenever possible.
Our Services
Mr Clean Hawaii offers a comprehensive range of cleaning services tailored to meet diverse needs. Our services include:
- Carpet Cleaning: Deep cleaning for carpets of all types and sizes, backed by our 100% Satisfaction Guarantee
- Floor Cleaning: Comprehensive cleaning for various hard floors like tile, hardwood, and vinyl
- Home Cleaning: Routine cleaning services for residential properties
- Commercial Cleaning: Specialized cleaning solutions for offices, retail spaces, and other commercial properties
- Upholstery Cleaning: Professional cleaning to restore and protect your furniture
- Flood Damage Restoration: Prompt response and thorough drying and cleaning services after flooding
- Marble Cleaning: Specialized care for maintaining the beauty and shine of your marble surfaces
Why Choose Mr Clean Hawaii?
There are many reasons to choose Mr Clean Hawaii for all your cleaning needs:
- Experience and Expertise: With over two decades of experience in the industry, we have the expertise to handle any cleaning challenge.
- Quality and Reliability: We are committed to delivering exceptional cleaning services that consistently exceed expectations.
- Customer-Focused Approach: We prioritize client satisfaction through personalized attention and open communication.
- Eco-Friendly Practices: We are committed to providing sustainable cleaning solutions that protect the environment.
- Competitive Pricing: We offer competitive rates and transparent pricing plans.
Service Experience
The customer reviews highlighted a mixed experience with Mr. Clean Hawaii. While some customers praised the company's service, others had a negative experience. Some common issues mentioned include the company's pushy sales tactics, lack of on-site estimates, and poor communication.
Positive Experience
Some customers had a positive experience with Mr. Clean Hawaii. Robert Anthony R. praised the company's quick scheduling, accommodation of short notice appointments, and efficient service. Rae B. praised Ivan, who did an outstanding job cleaning her bedroom carpets and provided professional advice. Patrick G. had a great experience with Ivan, who cleaned his condo with short notice, was early to the appointment, and did an awesome job.
Negative Experience
On the other hand, some customers had a negative experience with Mr. Clean Hawaii. Anna E. had a horrible experience with the owner, who changed the appointment time and was irritated with the number of people in line at the base's visitors center. Andrew Y. had a horrible experience with the company, which failed to lift an area rug and left obvious stains in the carpet. As a result, their move-out inspection failed, and they had to pay more money for their landlord to hire a better carpet cleaner.
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