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At W.W. Williams, we take pride in being a reputable and reliable provider of truck service and maintenance solutions. For years, we have been dedicated to helping commercial fleets and trucking companies minimize downtime and reduce their overall maintenance costs. Our team of experienced technicians and support staff are committed to delivering exceptional service and unparalleled customer satisfaction.

Our Services

At Guaranteed Truck Service, we understand the importance of preventive maintenance when it comes to commercial fleets. Regular maintenance is crucial to prevent costly repairs and downtime. That's why we offer a range of services designed to meet the unique needs of your fleet. From routine maintenance to emergency repairs, we've got you covered.

Preventive Maintenance

Our preventative maintenance services include routine oil changes, transmission and brake inspections, and other essential services to keep your trucks running smoothly and efficiently. By catching potential issues early on, we can help you avoid costly repairs and downtime.

Emergency Repair Services

But sometimes, despite our best efforts, breakdowns can still occur. That's why we offer 24/7 emergency repair services to get your trucks back on the road quickly and efficiently. Our certified technicians will work closely with you to diagnose and repair the issue, minimizing downtime and getting your business back on track.

Onsite Fleet Maintenance

Our team of experienced technicians can also come to your chosen facility to perform maintenance and repairs. This ensures that your fleet is up and running quickly, minimizing disruption to your operations.

Certified Technicians

At Guaranteed Truck Service, we take pride in our team of certified technicians who are dedicated to delivering exceptional service and unparalleled customer satisfaction. Our technicians are ASE & EVT certified and have received specialized training to ensure they can diagnose and repair a wide range of issues.

Locations

We have multiple locations across the country, making it convenient for you to get the service you need when and where you need it.

  • Cleveland, OH
  • Brunswick, OH
  • Columbus, OH
  • Nashville, TN
  • Columbia, SC
  • Greer, SC
  • Atlanta, GA
  • Fort Walton Beach, FL
  • Peoria, AZ
  • Phoenix, AZ
  • Las Vegas, NV

Credit Application

At Guaranteed Truck Service, we understand the importance of financial flexibility. That's why we offer credit options to help you manage your maintenance costs. To apply for a credit line, simply download and complete our credit application form.

Terms and Conditions

Our Terms and Conditions apply to all sales transactions with W.W. Williams Company, LLC, including quotations, purchase orders, service orders, sales orders, or similar documents.

Reviews
Positive: The positive reviews highlight the good customer service, fast and efficient work, and fair pricing at Guaranteed Truck Service.
Negative: The negative reviews criticize the shop for poor communication, misdiagnosis, and overcharging for repairs, with some customers experiencing damage to their vehicles.

Overall Experience

The reviews of Guaranteed Truck Service are mixed, with some customers expressing satisfaction with the service, while others have had negative experiences. The ratings provided range from 1 star to 5 stars, indicating a wide range of opinions.

Customer Service

Some reviewers have praised the customer service, with Billy Young stating that the operation is "very impressive" and Victoria Plotner commenting on the "great customer service." However, others have had poor experiences, with Jandj Aloha describing a "horrible experience" and Bgblkone stating that the customer service "sucked."

Work Quality

Some reviewers have been satisfied with the quality of work, with Nabil Aabdin stating that the issue with his truck was resolved quickly and efficiently, and B. Logistics expressing satisfaction with the quality of work over several years. However, others have had issues, with Margret Ginning describing damage caused to the hood of her truck, and David Ty Tythedealer stating that the shop mis-diagnosed the issue and overcharged for parts.

Communication

There is a sense that communication could be improved, with Margret Ginning having to argue with Brian to get issues resolved and David Ty Tythedealer feeling that the shop was not transparent about the diagnosis and repair.

Conclusion

Overall, it appears that Guaranteed Truck Service has had a mixed reputation, with some customers being satisfied with the service and others having negative experiences. While some reviewers have praised the customer service and quality of work, others have had issues with communication and the shop's approach to repairs.

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