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At Mills Property Management, we are dedicated to providing exceptional property management services to our clients. Our experienced team is committed to delivering personalized attention to detail, ensuring that every property is well-maintained and tenant satisfaction is our top priority.
Our Services
We offer a wide range of services to cater to your property needs. From residential apartments, lofts, and duplexes to commercial office and retail spaces, we have got you covered. Our property portfolio is diverse and extensive, with properties located in various cities across South Dakota. Our team specializes in property management, compliance, and maintenance, ensuring that our properties are always well-maintained and up-to-date.
We understand that every client is unique, and that's why we offer customized solutions to fit your specific needs. Our team is dedicated to providing exceptional customer service, ensuring that every interaction with us is a pleasant and stress-free experience. Whether you're a current or prospective tenant, we are committed to helping you find the perfect property that suits your lifestyle and budget.
Our Expertise
With years of experience in the property management industry, our team has developed a deep understanding of the local market and the needs of our clients. We pride ourselves on our expertise in property management, compliance, and maintenance. Our team is constantly staying up-to-date with the latest trends and best practices in the industry, ensuring that we can provide the best possible service to our clients.
Our Mission
At Mills Property Management, our mission is to provide exceptional property management services that cater to the needs of our clients. We strive to create a sense of community and belonging among our tenants, and we are committed to making every interaction with us a pleasant and stress-free experience.
Poor Customer Experience
The reviews highlight a lack of trust and satisfaction with the company's services, particularly with regards to maintenance and communication. Many reviewers expressed frustration with the company's inability to respond to issues in a timely manner, with some experiencing delays of up to 2 months for maintenance requests.
Unprofessional Staff
Several reviewers mentioned unprofessional behavior from staff members, including Kiersten, who allegedly lost important documents and stole money. Other reviewers reported being lied to, ignored, or given the runaround by staff members.
Maintenance Issues
Maintenance problems were a common theme among the reviews, with issues ranging from leaky sinks to broken garage doors. Reviewers reported having to wait for extended periods for maintenance to arrive, and some were not notified when maintenance personnel would be entering their units.
Fraudulent Business Practices
Some reviewers accused the company of engaging in fraudulent business practices, such as charging for services not provided, keeping security deposits unfairly, and charging excessive fees.
Positive Experiences
On a more positive note, a few reviewers praised the maintenance staff, particularly Adam and his crew, for doing an excellent job on their projects. Another reviewer thanked the maintenance staff for responding quickly to a leak under their sink.
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