At Pioneer Flooring Company, we pride ourselves on providing a truly stress-free, shop-at-home flooring experience. Our mission is to help every customer understand all that is involved in purchasing new flooring and to get them exactly what they need, while making the entire process as simple as possible. We achieve this by offering a complete service, including free in-home consultations, competitive pricing of top quality products, and professional flooring installation.
Our Story
Our story began with Mick Elliott, who dove headfirst into the flooring industry almost 10 years ago. Through hard work and a dedication to customer service, he established himself as a trusted name in the industry. After leaving his first partner company in 2013, he took on the challenge of creating a flooring business all on his own. With his son, Thomas Elliott, joining the business, they have created Pioneer Flooring Co., offering the absolute best way for people to buy new flooring.
Our Services
At Pioneer Flooring Company, we strive to take the stress out of buying new carpet and flooring. We bring the store to you, assess your exact flooring needs, and help you understand what your options are. Our complete service includes:
- Free in-home consultations with a professional, not a salesperson
- Competitive pricing of top quality products, with no gimmicks or high-pressure sales
- Professional flooring installation, with certified, insured, and highly skilled installers
Our Products
We offer a huge variety of first-quality products to fit all of your flooring needs. Our product selection ranges from carpet, hardwood, luxury vinyl, and laminates, all obtained directly from major manufacturers. We never sell remnants, discontinued, or secondary products, ensuring that whatever you choose will be of the highest quality.
Our Mission
Our mission is to create a truly stress-free floor purchasing experience. We aim to help every customer understand all that is involved in purchasing new flooring and to get them exactly what they need, while making the entire process as simple as possible.
Overview of Pioneer Flooring Reviews
Pioneer Flooring has received overwhelmingly positive reviews from its customers, with all reviewers giving the company a 5-star rating. The reviews highlight the company's exceptional customer service, knowledgeable staff, and high-quality workmanship.
Quality of Work and Materials
Reviewers praised the company's attention to detail, quality of work, and the materials used. The installation team was efficient, polite, and professional, ensuring that the job was done to perfection.
Customer Service
The company's customer service was highly commended, with reviewers appreciating the prompt responses to inquiries, flexibility, and willingness to accommodate their needs. The sales team, particularly Mick and Thomas, were praised for their knowledge, honesty, and integrity.
Communication and Flexibility
Reviewers appreciated the company's open communication, flexibility, and willingness to work around their schedules. The company's ability to accommodate tight deadlines and specific requirements was particularly noteworthy.
Trust and Recommendation
Many reviewers expressed their trust in Pioneer Flooring, stating that they would use the company again and highly recommend it to others.
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