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Quality, Efficiency, and Customer Satisfaction

General Pallets & Crates is a leading provider of superior packaging and shipping products, with a rich history that spans over 25 years. Founded as a manufacturer of wood pallets, the company has grown significantly over the years through strategic acquisitions of other pallet companies. Our manufacturing facility, covering an impressive 190,000 sq. ft. in Fort Smith, Arkansas, houses all raw materials and finished goods indoors, ensuring better quality control and efficient operations. With a well-trained and committed workforce, we offer competitive pricing and tailored solutions to fit your specific needs.

Our Value Proposition

At General Pallets & Crates, we have established ourselves as a trusted partner in the packaging and shipping industry through our commitment to high-quality standards, advanced production automation, and exceptional customer service. Our value proposition entails providing exceptional value in every aspect of our business:

  • *Quality*: We ensure that our customers receive consistently high-quality pallets, minimizing product loss and creating a safe environment for their people and products. Our commitment to quality also maintains a clean and professional image for our customers through their distribution channels.
  • *Automation*: We utilize advanced automation techniques to ensure prompt delivery of quality pallets at scale. This enables our customers to maintain their supply while keeping costs in check.
  • *Customer Service*: We offer unparalleled customer service by ensuring our customers never experience downtime due to pallet supply issues. This allows them to focus on their core business and enjoy peace of mind, knowing that their deliveries arrive on time and consistently meet their specifications.

Our Products and Services

As a specialist in all types of pallets and crating, General Pallets & Crates provides customized solutions tailored to your needs, including:

  • *Custom Crafted Pallets*: We manufacture high-quality pallets using only virgin wood, building containers that meet your specific requirements for shipping purposes.
  • *Standard Pallets*: Our standard pallets are designed for versatile use across various industries, ensuring optimized shipping performance while keeping costs manageable.
  • *Specialty Pallets*: For unique shipping needs, our specialty pallets offer custom dimensions and features, enhancing safety, durability, and product protection.
  • *Crating*: Our crating services cater to the secure transportation of delicate, fragile, or oversized goods, offering secure packaging options that shield your products during transit.

In addition, General Pallets & Crates provides the following value-added services:

  • *Grade Stakes*: We offer grade stakes for construction and landscaping projects, ensuring precision and durability in every application.
  • *CNC Machining*: Our CNC machining services allow us to craft highly accurate, intricate, and complex components for your specific needs, ensuring the perfect fit and superior performance.

Our Partners and Certifications

As members of the National Wooden Pallet and Container Association (NWPCA) and an ISPM 15-certified company, General Pallets & Crates holds itself to the highest industry standards. Our long-standing partnerships with esteemed organizations like Correll, Inc. and Ongweoweh Corp. attest to our consistent and reliable performance in delivering high-quality pallets and exceptional customer service.

Our Service Area

General Pallets & Crates serves the following areas with our superior pallets and exceptional customer service:

  • Arkansas
  • Eastern Oklahoma
  • Northeastern Texas
  • Southwestern Missouri
  • Southeastern Kansas
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