Building trust, one shipment at a time.
At Anchor Express, we are a privately owned, rapidly growing transportation and logistics provider headquartered in Chicago. Our commitment to outstanding customer service and delivery excellence has been the foundation of our rapid growth and expanded services. As a fully integrated freight forwarding and warehouse operation, we have been providing top-notch services to our customers since 2007.
Our Mission
Our mission is to provide point-to-point transportation solutions in our global partner network, offering quality services in terms of speed and accuracy to reduce costs and increase efficiency. We strive to gain customer and business partner satisfaction, and our dedicated and custom-built services set us apart from our competitors.
Our Services
We provide a wide range of services to meet the needs of our customers. Our air freight services offer time-definite domestic and international air freight solutions, with internal expertise and relationships with all major air carriers. Our ocean freight services manage the commercial shipping process from order to delivery, ensuring that your shipment gets to where it needs to be in a timely and economical manner. Our trucking services provide efficient and reliable transportation solutions, while our warehousing services offer secure and organized storage facilities.
Our Core Values
We listen, learn, and form close partnerships with our customers to identify their needs and understand their goals. Our standard products and customizable options bring added flexibility to your supply chain. Whether we're taking extra measures for your sensitive cargo or giving you added supply chain visibility through our online tracking tools, our experts are dedicated to building your trust as they take care of your business.
Meet Our Team
Our team of experts is dedicated to providing exceptional service to our customers. From our president, Jakub Ligeza, to our operations manager, Dima Prikhnenko, our team is committed to delivering excellence in every aspect of our services.
Customer Service and Experience
The majority of the reviews praise Anchor Express for their exceptional customer service, exceptional communication, and reliability. Several reviewers have mentioned that they were kept informed throughout the shipment process, with the team being responsive to their queries. Customers have also appreciated the personalized attention and the sense of priority given to their shipment.
Shipping Issues and Disputes
However, some reviewers have had a negative experience with Anchor Express. One reviewer reported that they had to wait for nearly three months for a claim to be resolved, and another reviewer had issues with lost or missing items. Furthermore, one reviewer was disappointed with the shipping method used, which resulted in equipment damage.
General Feedback and Recommendations
Many reviewers have highly recommended Anchor Express for their reliable services, excellent customer service, and prompt delivery. Some reviewers have emphasized that Anchor Express is a great option for urgent matters, has a solution-oriented approach, and is accessible and responsive.
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