Business Details
50+ Years
experience
Your Trusted Insurance Partner in Santa Rosa, CA
Since 1935, we have dedicated ourselves to providing exceptional insurance services with a focus on client needs. As one of the largest independently owned agencies in Northern California, we combine the resources of a large firm with the personalized service of a local partner. Our team specializes in business, personal, life, and employee benefit programs, offering tailored solutions to protect clients' assets.With offices in eleven cities, we maintain a client retention rate consistently over 95% by building lasting relationships and advocating for our clients' interests. Our commitment to community involvement and industry recognition underscores our dedication to excellence and trustworthiness.
Services
Business Insurance
Employee Benefits
Personal Insurance
Workers Compensation
Claims Services
Details
- Year established: 1935
Highlights and features
- We have over 85 years of experience in the insurance industry.
- Our client retention rate consistently exceeds 95%.
- We offer personalized service tailored to unique client needs.
- We operate as independent agents representing over 300 insurance companies.
- Our team provides specialized risk management and loss control services.
What people say
Excellent service
Highly recommend
Fully protected
Happy with service
Affordable rate
Services
Business Insurance
We provide customized business insurance solutions addressing unique risks for companies across industries. Our services include workers' compensation, general liability, property insurance, and cyber liability coverage. With over 85 years of experience, we combine industry expertise with access to 300+ carriers to create comprehensive protection plans tailored to evolving business needs.
Employee Benefits
Our employee benefits team designs competitive benefits packages including medical, dental, vision, and life insurance. We offer compliance assistance, cost-containment strategies, and technology solutions like online enrollment portals. Our HR compliance experts help businesses navigate complex regulations while maintaining employee satisfaction and retention.
Personal Insurance
We offer comprehensive personal insurance products protecting homes, vehicles, and families. Our services include homeowners, auto, umbrella, and recreational vehicle insurance, along with life and disability coverage. Our local agents provide personalized evaluations and access to multiple markets to ensure optimal protection at competitive rates.
Workers Compensation Claims
Our specialists manage workers' compensation claims while advocating for clients' interests. Services include claims administration, experience modification analysis, and regulatory compliance guidance. We help businesses reduce premiums through proactive claims monitoring and customized safety programs tailored to California's specific requirements.
Loss Control Services
We provide safety consulting and HR guidance to reduce workplace injuries and regulatory violations. Our OSHA-certified experts offer facility inspections, safety training, and compliance assistance. The GPTrack platform enables clients to manage incidents and improve safety performance through bilingual resources and online training tools.
People
Charles L. Bussman
President
Leading with integrity since 1935, Charles Bussman upholds our mission of fair pricing and honest client relationships while guiding strategic growth initiatives.
Jared Goble
Commercial Safety Administrator
CHST-certified safety expert specializing in workplace risk reduction through OSHA compliance programs and customized safety training solutions.
John Kosack
Human Resources Specialist
CRM-certified HR professional providing compliance guidance on employment law, policy development, and bilingual harassment prevention training programs.
Charlene Dunlap
Workers' Compensation Claims Administrator
Experienced claims specialist managing complex workers' compensation cases while implementing strategies to control premium costs for business clients.
Jane Collett
Property & Casualty Claims Administrator
Dedicated claims professional advocating for clients during insurance disputes and providing expert guidance through complex property damage claims.
Questions
What types of business insurance do you offer?
We provide workers' compensation, general liability, property insurance, business auto, professional liability, and cyber liability coverage tailored to 12+ industry-specific programs.
How do you help businesses control insurance costs?
Through experience modification analysis, loss control programs, and access to 300+ competitive carriers, we implement strategies to reduce premiums while maintaining coverage quality.
Do you offer bilingual insurance services?
Yes, our HR compliance portal and safety training resources include Spanish language support for California employers with multilingual workforces.
What makes your employee benefits programs unique?
We combine ERISA-compliant solutions with personalized service, offering access to all major medical carriers and technology platforms for seamless benefits management.
How do you handle insurance claims advocacy?
Our dedicated claims administrators act as client advocates, managing disputes, reviewing lawsuits, and preserving policy history for complex future claims.
What risk management tools do you provide?
We offer GPTrack for incident tracking, HR compliance portals, OSHA training resources, and customized safety program development through our certified specialists.
