Your Home, Your Dreams, Our Expertise
At SMG Mortgage, we pride ourselves on being a trusted and reliable mortgage lender, dedicated to providing exceptional service to our clients. With years of experience and a team of highly skilled professionals, we are committed to helping individuals and families achieve their dream of homeownership.
Our Mission
Our mission is to provide our clients with the highest quality financial services, combined with the lowest rates available in your area. We believe in building lasting relationships with our clients, and we strive to provide excellent service that will make you want to refer us to your friends and family.
Our Services
At SMG Mortgage, we offer a wide range of mortgage loan programs designed to meet the unique needs of our clients. Whether you're a first-time homebuyer, refinancing an existing loan, or consolidating debt, our experienced team of mortgage professionals can help you find the right loan program at the lowest rate. Our services include:
- Home Purchase Loans
- Home Refinance Loans
- Home Equity Loans
- Cash Out Home Loans
- Jumbo Home Loans
- FHA Loans
- VA Loans
- Reverse Mortgage Loans
- USDA - 100% Loans
- Commercial Loans
Our Team
Our team of experienced mortgage professionals is dedicated to providing exceptional service to our clients. With years of combined experience, our team is committed to helping you achieve your financial goals. Meet our team of professionals and learn more about their expertise and qualifications.
Our Commitment
At SMG Mortgage, we are committed to providing our clients with the highest level of service and expertise. We believe in building relationships that will last a lifetime, and we strive to provide excellent service that will make you want to refer us to your friends and family.
Poor Communication and Unreliable Service
Several reviewers had negative experiences with SMG Mortgage, citing poor communication and unreliable service. One reviewer's client lost their house due to the mortgage advisor's lack of responsiveness and failure to keep them informed. Another reviewer had a horrible experience with hidden fees and failed promises from their agent.
Difficulties with Loan Process
Some reviewers faced difficulties with the loan process, including delays, changes in closing dates, and high fees. One reviewer lost money on an appraisal and inspection fees due to the loan not being approved.
Unmet Expectations
A few reviewers felt that SMG Mortgage did not meet their expectations, with one reviewer feeling misled by promises made by the company. Another reviewer was upset about the lengthy process and lack of follow-through.
Excellent Service and Support
On the other hand, several reviewers had positive experiences with SMG Mortgage, praising the company's excellent service and support. The SMG Mortgage team was helpful in qualifying for a mortgage quickly, answered all questions, and provided exceptional customer service. Some reviewers appreciated the personalized approach and the team's willingness to go above and beyond to ensure a smooth process.
Professionalism and Efficiency
Many reviewers commended the professionalism and efficiency of the SMG Mortgage team, noting that they were knowledgeable, accessible, and a pleasure to work with. Some reviewers appreciated the team's ability to handle complex investment projects and provide excellent communication throughout the process.
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