Keep your car dependable with D & D Auto Clinic
A Trusted Name in Automotive Care & Repair Since 1985
D & D Auto Clinic has proudly served the automotive needs of Massapequa, NY, Massapequa Park, Seaford, and surrounding areas for over 35 years. We are a team of experienced mechanics and service advisors dedicated to providing courteous, efficient, and comprehensive automotive care.
Compassionate Care for Your Vehicle
From routine maintenance to complex repairs, our technicians have the expertise and resources to handle all aspects of vehicle care. Our services include:
- General repairs: Brake repairs, exhaust system repair, wheel alignment, oil changes, transmission services, and more.
- Tire care: We offer a wide selection of high-quality tires from trusted brands like Michelin, Cooper, and Uniroyal.
- State inspections: We can ensure your vehicle meets all New York state safety and emissions standards.
- Preventative care: We can create a personalized maintenance schedule tailored to your vehicle and driving habits.
Customer-Focused Approach
At D & D Auto Clinic, we believe in building strong relationships with our customers. We take the time to explain repair options and costs in clear and concise terms, ensuring you are fully informed before making any decisions. We prioritize transparency and customer satisfaction.
Experience, Expertise, and Affordability
With decades of experience and a team of certified mechanics, we are confident in our ability to provide accurate diagnoses and lasting repairs. Our services are competitively priced, and we offer financing options for qualified customers. We also provide regular discounts and promotions.
Join our loyal clientele and experience the D & D Auto Clinic difference today!
Summary of Reviews
The reviews are generally positive, with most customers praising the excellent service, professionalism, and fairness of the prices at D&D Auto Clinic. Many reviewers specifically mention the kindness and expertise of the owner, Ken, and the staff, Josh. The shop is known for its quick turnaround times, with many customers appreciating the prompt text message updates when their vehicles are ready.
Concerns and Complaints
There are a few negative reviews that express dissatisfaction with the shop. One reviewer felt misled about labor rates and the lack of transparency from the owner. Another reviewer had a poor experience with poor customer service, feeling jerked around and talked down to. A third reviewer was unhappy with the quality of work, citing a shop that was unable to find a leak in their vehicle and sent them on their way with a potentially serious problem.
Quality and Professionalism
Reviewers praise the staff's professionalism, kindness, and expertise. Many customers appreciate the extra efforts made by the shop to ensure their satisfaction, such as taking the time to explain the work being done and providing fair pricing. The shop is also commended for its ability to correct mistakes made by other shops and for taking the time to explain complex issues to customers.
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