Your Garage Door Experts - We've Got You Covered!
At A Plus Garage Doors, we pride ourselves on being a family-owned and operated business with over 30 years of experience in the industry. Our team of skilled technicians is dedicated to providing top-notch service to our customers, whether they are homeowners or businesses in the Charlotte, North Carolina, and surrounding areas.
Our Services
As a trusted provider of garage door solutions, we offer a wide range of services, including:
- Residential Garage Door Repair: Whether your garage door is malfunctioning or needs a routine tune-up, our team is equipped to handle the job. We repair all types of garage door springs, including residential and commercial doors.
- Commercial Garage Door Repair: We understand the importance of a properly functioning garage door for commercial properties. Our technicians are trained to address a wide range of issues, from broken springs to damaged doors.
- Residential Garage Door Installation: New garage door installation or upgrading an existing one? Our experts will work with you to select the perfect door for your home, ensuring it meets your needs and budget.
- Commercial Garage Door Installation: We install commercial garage doors for businesses, ensuring they meet safety and functionality standards. Our team will guide you through the process, from choosing the right door to ensuring a seamless installation.
Why Choose Us
At A Plus Garage Doors, we take pride in our reputation for:
- Quality Work: Our team of skilled technicians has over 30 years of combined experience, ensuring that every job is done to the highest standard.
- Excellent Customer Service: We treat every customer like family, providing personalized service and support to ensure your complete satisfaction.
- Flexibility: We understand the importance of prompt service. That's why we offer same-day service for your convenience.
- Maintenance Packages: We offer a maintenance package to ensure your garage door remains in excellent condition. This package includes regular tune-ups, inspections, and repairs.
Our Values
At A Plus Garage Doors, we value:
- Honesty: We believe in transparency and upfront pricing, ensuring you know exactly what you'll pay for our services.
- Quality: Our commitment to quality is evident in every job we undertake. We strive to exceed your expectations.
- Customer Satisfaction: Your satisfaction is our top priority. We strive to build long-lasting relationships with our customers.
Emergency Garage Door Repair
The reviews highlight the importance of prompt and reliable garage door repair services. In two instances, customers experienced garage door failures on a Thursday evening and a Friday afternoon, respectively, leaving them stranded.
Positive Experiences
Trapped but Rescued
One customer, Joan E., was trapped in her garage when the springs broke, but Jimmy from A Plus Garage Doors came to her rescue, even though it wasn't a regular business hour. He assessed the situation and helped her get her husband to a radiation appointment the next morning.
Reasonable and Reliable
E. F. had a similar experience with Jimmy, who offered to come immediately to help him get his car out of the garage when the springs failed. Although he didn't need the emergency service, Jimmy followed up the next morning, called beforehand, and fixed the door at a reasonable price.
Negative Experience
Unreliable and Unprofessional
On the other hand, Ruben S. had a terrible experience with A Plus Garage Doors. After six months of waiting, the company failed to complete the work to convert his double garage to a single garage, citing structural issues. Moreover, they refused to accept credit cards, and Ruben was left with an unpaid check.
Be the first to review A Plus Garage Doors.
Write a Review
