Sparkling Clean Homes and Workspaces, One Cleaning at a Time!
At Tidy Places, we take pride in being a local, family-owned home and commercial cleaning service that has been proudly serving Chicago's northwest suburbs since 1994. Our mission is to be the best possible cleaning service to our customers by employing a hardworking and dedicated staff. Our employees are committed to upholding our high standards of excellence, and we take our customers' satisfaction seriously. If we ever don't get it right, call us within 24 hours and receive a complimentary re-cleaning.
Our Story
It all began in Bartlett, Illinois in 1994, with two sisters, four small children, and a desire to bring some extra income into their homes. Today, the sisters' partnership is stronger, the 4 children are independent college graduates, and the cleaning staff has grown to more than a dozen employees. Our commitment to excellence has earned us a reputation as one of the top cleaning services in the area, with customers raving about our professionalism, friendly staff, and attention to detail.
Our Services
We offer a wide range of services to meet the needs of our customers, including home cleaning, move-in cleaning, move-out cleaning, home staging, new and post-construction cleaning, and commercial cleaning. Our home cleaning services include deep cleaning, flexible scheduling, and customized plans to fit your needs. Our commercial cleaning services include public areas in buildings, office spaces, restaurants, churches, stores, and common areas in apartment and condominium buildings.
Why Choose Us
At Tidy Places, we understand the importance of a clean and comfortable living or working space. That's why we're dedicated to providing top-notch cleaning services that exceed our customers' expectations. Our staff is highly trained, and we use only the best cleaning products and equipment to ensure a sparkling clean finish. We're committed to customer satisfaction, and we stand behind our work with a 24-hour guarantee. If you're not completely satisfied, we'll come back and re-clean for free.
Meet the Team
Our team is made up of dedicated and hardworking individuals who are committed to upholding our high standards of excellence. Meet our owners, Pam and Kim, who have been leading the way since 1994. Our team of cleaning technicians is highly trained and committed to providing the best possible service to our customers.
Overall Experience
The majority of customers have had an excellent experience with Tidy Places, praising the company's attention to detail, professionalism, and flexibility.
Positive Aspects
- The cleaning team, particularly Melissa, Rose, and Gloria, were consistently praised for their thoroughness, friendliness, and attention to detail.
- The company's responsiveness and communication were highlighted as strengths, with owners Pam and her team being available to address concerns and provide excellent customer service.
- Many customers appreciated the flexibility of the company, accommodating their specific cleaning needs and schedules.
- The quality of cleaning was consistently high, with many customers expressing satisfaction with the end result.
Negative Aspects
- Some customers experienced issues with cancellations, late arrivals, and inconsistent quality of cleaning.
- A few customers reported damage to their property, such as scratches on stainless steel appliances and a gas leak caused by a cleaner.
- Some customers were disappointed with the substitution of cleaners without prior notification and a perceived decline in cleaning standards.
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