Your own technical concierge
At Cyber Works, our mission is to provide expert computer services, simplifying the complexity of technology for individuals, businesses, and institutions in Green Bay, Wisconsin, and surrounding areas. With years of experience in the IT industry, our team of certified technicians and trained sales staff are dedicated to delivering exceptional service, quality products, and unparalleled support.
Our Services
We offer a comprehensive range of services, including custom computer sales, custom builds, repairs, and service plans. Our team is equipped to handle a variety of needs, from personal computers to corporate and institutional technology systems. We understand the importance of data security and strive to provide cutting-edge solutions to protect your digital assets.
Custom Computers
At Cyber Works, we pride ourselves on building high-performance custom computers that meet our customers' specific needs. Our expert technicians work closely with clients to design and configure computers that deliver exceptional performance, whether for gaming, video editing, or business applications.
Computer Repair and Upgrades
Our certified technicians are trained to diagnose and repair a wide range of computer issues, from simple software updates to complex system problems. We understand the frustration of dealing with a damaged or malfunctioning computer and are committed to providing prompt, thorough, and affordable repair services.
Managed Services
For businesses and institutions, we offer a range of managed services designed to provide peace of mind and on-call support. Our service plans provide tiered levels of protection, including antivirus-monitored Bitdefender Professional antivirus, antimalware-monitored protection against spyware, adware, malware, bloatware, rootkits, and other malicious software. Additionally, our services include real-time ad blocking, update management, hardware monitoring, cryptography protection, and remote support.
E-Cycling
At Cyber Works, we are committed to environmental sustainability and responsible e-waste disposal. Our e-cycling program accepts a wide range of electronic devices and metal items for recycling, ensuring that hazardous materials are properly disposed of and minimizing waste.
Security
Our security services include TSA Pre-Check, background checks, home and commercial security, and cyber security through managed systems. Our experienced team provides expert advice and support to ensure the safety and security of your digital assets.
Why Choose Cyber Works?
At Cyber Works, we stand out from the competition with our:
- Free estimates and consultations
- High-level experience
- Local support
- Tech support
- Veteran discount
- Guaranteed 100% satisfaction
We understand the importance of building trust with our customers and are committed to delivering exceptional service, quality products, and unparalleled support. With Cyber Works, you can trust that your technical needs are in good hands.
Customer Reviews
The majority of customers have had a very positive experience with Cyber Works, with most reviews rating 5 stars. Many customers have praised the store's atmosphere, employees, and service. Several customers have mentioned the helpful and knowledgeable staff, who were able to diagnose and fix their computer problems quickly and efficiently. Some customers have also appreciated the store's flexible scheduling and willingness to work with them to fit their needs.
Pricing and Value
Several customers have mentioned the reasonable pricing of Cyber Works, with some even commenting that the price was more than fair for the quality of service received. Others have praised the store's ability to provide good value for the price, whether it's through providing a thorough diagnosis, fixing multiple problems at once, or offering helpful advice on how to avoid future issues.
Service and Repair
Many customers have praised the store's service and repair work, with some commenting on the speed and efficiency of the technicians. Several customers have mentioned that the store was able to fix complex problems that others could not, and that the technicians were able to explain the issues and solutions in a clear and understandable way.
Complaints
One customer, however, had a very negative experience with Cyber Works. This customer was unhappy with the store's customer service, citing a lack of apology or compensation for a problem that was caused by the store's own technician. The customer also mentioned that the store's pricing was higher than expected.
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