Business Details
19 Years
experience
Emergency
services
Your Trusted Computer Repair & IT Support in Roanoke, VA
Computers in Roanoke was founded in 2007 by Ken Waybright after identifying a gap in personalized customer service within the local tech industry. With over 18 years of combined experience, our team specializes in residential and commercial computer systems, offering services ranging from virus removal and hardware repair to security camera installation and IT support. We prioritize onsite solutions to minimize disruption, providing one-on-one consultations and transparent pricing.Our mission centers on delivering reliable, cost-effective technology solutions while maintaining a client-first approach. Certified in security camera systems and serving Southwest Virginia, we emphasize convenience through remote maintenance options and flexible scheduling. Testimonials highlight our responsiveness, technical expertise, and commitment to long-term client relationships.
Services
Computer Repair
Virus Removal
IT Support
Security Camera Installation
Data Backup
Network Setup
Hardware Upgrades
Printer Configuration
POS Systems
Home Automation
Details
- Year established: 2007
Highlights and features
- 18 years of localized technical expertise in Southwest Virginia
- Certified security camera installation and maintenance specialists
- Onsite repairs with no teardown required for most issues
- Transparent pricing with upfront cost communication
- Personalized one-on-one technical consultations during service
What people say
Fantastic job
Prompt and responsive
Highly recommend
Reasonable pricing
Expertise beyond expectations
Services
Computer Repair
We diagnose and resolve hardware and software issues for desktops, laptops, and workstations. Our technicians replace components like hard drives, RAM, and network cards while preserving your data. Customers benefit from onsite repairs that avoid system teardowns, with transparent pricing and same-day service availability for urgent needs.
Virus Removal
Our specialists eliminate viruses, ransomware, and other malicious software from infected systems. We implement protective measures like firewall configuration and antivirus software deployment. Clients receive education on safe browsing practices to prevent future infections, with guaranteed removal or no additional charges.
IT Support
We provide comprehensive IT services including network setup, cloud integration, and software training for businesses. Our monthly maintenance packages include system monitoring, data backups, and security updates. Commercial clients benefit from POS system support and inventory management solutions tailored to their operational needs.
Security Camera Installation
We design and install HD security camera systems for homes and businesses, including hard drive and SSD-based storage solutions. Our services cover camera replacement, network integration, and system troubleshooting. Clients receive training on system operation and remote monitoring capabilities for enhanced security.
Data Backup
We implement automated backup solutions for personal and business data using external drives and cloud storage. Our systems ensure business continuity through disaster recovery planning and ransomware protection. Clients receive regular verification of backup integrity and rapid data restoration when needed.
People
Ken Waybright
Owner & Technician
Ken founded Computers in Roanoke in 2007 after identifying gaps in local tech support. With 18 years of experience, he specializes in onsite repairs and security systems. Known for personalized service and technical expertise, Ken handles complex installations and emergency repairs while maintaining client education focus.
Questions
What computer repair services do you offer?
We handle hardware/software issues, virus removal, network setup, printer configuration, security camera installation, and data backup for homes and businesses.
Do you provide emergency computer services?
Yes, we offer emergency repairs with technicians available during extended hours to address urgent technology failures.
What are your service areas?
We serve Roanoke Valley, Lynchburg, and surrounding areas of Southwest Virginia for both residential and commercial clients.
How do you price your services?
We provide transparent pricing with upfront cost estimates. Most repairs have fixed pricing, while complex issues receive detailed quotes before work begins.
Can you support business IT needs?
Yes, we offer monthly IT packages, POS system support, inventory management solutions, and network security services tailored to small and medium businesses.
Do you offer remote technical support?
Yes, we provide remote maintenance and troubleshooting through secure connections for software issues and system optimizations.
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