Business Details
21 Years
experience
Emergency
services
Your Trusted Senior Living Community in West Bend, WI
Founded in 2005 by Susan and David Polster, Ivy Manor Of West Bend has grown from a single facility in Fond Du Lac County to a state-of-the-art three-building complex in West Bend, WI. Our family-owned business prioritizes quality of life, wellness, and healthy living for seniors in a warm, home-like environment. We specialize in assisted living, memory care, and respite services tailored to meet the physical, medical, and social needs of residents. Our 24-hour staff provides personalized care plans, including health monitoring, daily assistance, and medication administration.Residents enjoy a vibrant lifestyle with activities, exercise classes, and social events while maintaining privacy. We emphasize compassionate support for families and have built a reputation for creating safe, nurturing communities that feel like home. Our commitment to healthy aging and community engagement has made us a trusted choice for senior care in Washington County.
Services
Assisted Living
Memory Care
Respite Care
Personalized Care Plans
Senior Activities
Medication Administration
Health Monitoring
Details
- Year established: 2005
Highlights and features
- Family-owned with 18+ years of senior care expertise
- 24-hour staff trained in specialized memory care
- Personalized care plans for individual needs
- Secure, home-like environment with wellness programs
- Respite care options for family caregiver support
What people say
Home-like setting
Variety of activities
Personalized care plans
Compassionate 24-hour staff
Services
Assisted Living
Our assisted living program provides personalized care for seniors needing help with daily activities. Residents receive 24/7 support while maintaining independence in a home-like environment. Services include health monitoring, medication management, and social engagement programs tailored to individual needs.
Memory Care
Specialized memory care units offer secure environments for residents with Alzheimer's and dementia. Trained staff implement individualized care plans focusing on cognitive stimulation, safety, and emotional well-being through structured activities and therapeutic programming.
Respite Care
Short-term respite care provides temporary support for family caregivers. Our program offers professional care in a nurturing environment, including medical assistance and recreational activities, allowing caregivers to rest while ensuring their loved one's needs are met.
People
Susan Polster
Owner/Administrator
Co-founder of Ivy Manor Of West Bend in 2005, Susan brings 18+ years of senior care experience. She oversees daily operations and maintains the company's commitment to family-centered, compassionate care in a home-like environment.
David Polster
Owner/Director of Food Production
As co-founder and food services director, David ensures nutritious, home-cooked meals for residents. He contributes to Ivy Manor Of West Bend's operational strategy while maintaining high standards in dietary care for seniors.
Stacy Feltes
Assistant Administrator
Stacy manages administrative operations at Ivy Manor Of West Bend, ensuring smooth facility management. With extensive experience in senior care administration, she supports the Polsters in maintaining quality service standards across all departments.
Questions
What types of care does Ivy Manor offer?
We provide assisted living, specialized memory care, and respite care services with personalized care plans tailored to each resident's needs.
Are there different levels of care available?
Yes, our facilities offer multiple care levels including basic assistance, advanced medical support, and secure memory care units for dementia patients.
How does Ivy Manor support family caregivers?
We offer respite care programs and regular family communication to support caregivers, providing temporary relief while ensuring professional care for their loved ones.
What makes Ivy Manor different from other facilities?
As a family-owned business, we combine personalized attention with state-of-the-art facilities, focusing on creating a warm, home-like environment rather than a clinical setting.
How are activities structured for residents?
Residents enjoy daily exercise classes, social events, musical performances, and one-on-one activities designed to promote physical health and social engagement while respecting personal preferences.
