YOUR BEST FRIENDS DESERVE FRIENDLY PET CARE
Our Story
At Appliance Connection, our talented team of professionals tackles your most persistent appliance problems, so you can relax and quickly return to your normal routine. We are a family-owned and operated business, and we pride ourselves on hiring reliable, factory-trained, and authorized technicians who understand how to repair most major brands.
Our Mission
When you need appliance repair in Birmingham, AL, we respond quickly to your needs, whether your stove burner won't light or your fridge's interior suddenly feels warm. We understand how important it is to have access to the core appliances in your home. They save you time and reduce stress. That's why Appliance Connection aims to make appliance repair accessible with affordable pricing and same-day repairs available. We come to you when you need appliance repair in Birmingham or your nearby hometown - that's our promise. You won't have to worry about hauling an appliance to us.
Our Services
We offer more than repairs. Get appliance installation too! Our services include:
- Dishwasher repair
- Oven, stove, and microwave repair
- Washer and dryer repair
- Refrigerator and freezer repair
- Appliance sales and installation
- Parts and appliance sales
We also offer same-day repairs and affordable pricing, so you can get back to your normal routine quickly and without breaking the bank.
Our Commitment
At Appliance Connection, we are committed to providing you with the best possible service. We pride ourselves on our:
- Efficient repairs
- Expert technicians who are highly qualified and factory-trained
- Dedicated professionals who have been in business for over 40 years
- Same-day repairs available
- Affordable pricing
- Appliance installation and sales
Our Service Area
We serve neighborhoods across Birmingham, including Five Points South, Glen Iris, Crestwood North, and more. However, we also travel around the region to serve both Jefferson and Shelby counties, bringing our appliance repair and installation services to nearby towns and cities.
Overall Impression
Appliance Connection has received overwhelmingly positive reviews from customers, with most praising the company's prompt and efficient service, knowledgeable and courteous technicians, and excellent customer service.
Technician Performance
Many customers have praised the company's technicians, including Will, Tyler, Lamar, Adam, Cornell, Brandon, Michael, and Doug, for their expertise, professionalism, and friendly demeanor. They were able to quickly diagnose and fix the problems, and explained the issues and solutions clearly to the customers.
Customer Service
The company's office staff, including the young woman in the office and Anne M, were commended for their helpfulness, courtesy, and responsiveness. They were able to prioritize service calls, answer questions, and resolve issues efficiently.
Warranty and Repair Services
Some customers appreciated the company's warranty services, which provided prompt and reliable repairs. The technicians were able to diagnose and fix problems quickly, often saving customers money by identifying and fixing the root cause of the issue.
Delivery and Installation
The company's delivery and installation services were also praised, with customers appreciating the prompt and efficient delivery of new appliances and the courteous and assertive technicians who installed them.
Negative Experiences
However, not all experiences were positive. One customer had a negative experience with the company's warranty service, citing a lack of interest in understanding customer concerns. Another customer had difficulty getting in touch with the technician and had to deal with a high quote for repairs.
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