Reliable Partner in Times of Distress on the Road
At Shield Towing, our mission is simple: to provide exceptional emergency towing and off-road services whenever you need us, day or night. We take immense pride in serving the wonderful people of Walnut Creek and ensuring that you have a reliable partner in times of distress on the road. We perform roadside assistance and emergency towing with the cooperation of independently owned and licensed tow truck operators. Offering fast and professional service.
Our Team
Our team of licensed and bonded technicians boasts years of invaluable experience in the field. When you call upon Shield Towing, you can rest assured that you're getting the expertise and professionalism you deserve. Your safety and peace of mind are our top priorities, and we're here to deliver nothing less than top-notch service.
Honest Pricing & Quality Service
We understand that emergencies can be stressful enough without the added worry of excessive costs. That's why we have a transparent and honest pricing policy. With Shield Towing, you won't have to break the bank to get the help you need. We believe in providing affordable solutions without compromising on the quality of service.
24/7 Availability in Walnut Creek
Emergencies don't wait for convenient times, and neither do we. Our 24/7 dispatch center is always at the ready, ensuring that we can accommodate all your roadside assistance and towing needs, no matter when or where they occur. Your call will never go unanswered, and our swift response time is something we take immense pride in. So, whether you find yourself stuck on the side of the road, in need of a tow, or facing any other off-road predicament, Shield Towing is the name to trust in Walnut Creek. We're more than just a towing service - we're your reliable companion on the road, ready to assist you at any hour.
Roadside Assistance & Towing Services
We offer a wide range of services, including battery jump-start, flat tire change, car lockout solutions, and much more. Our team of experts is equipped to handle any situation, and our fleet of vehicles is fully equipped to provide top-notch service. Whether you need a simple jump-start or a complex recovery service, Shield Towing is the one-stop solution for all your roadside assistance and towing needs.
Overview of Shield Towing Reviews
Positive Experiences
Overall, the positive reviews praise the professionalism and efficiency of Shield Towing's drivers, citing quick response times, friendly service, and effective solutions to their towing needs.
Negative Experiences
On the other hand, the negative reviews express frustration with the company's business practices, including overbooking, long wait times, and unexpected fees. Some customers reported being charged cancellation fees despite not receiving service, while others felt misled by the company's pricing and availability.
Common Themes
- Reliability and Timeliness: Many customers praised the company's quick response times and efficient service, while others experienced long wait times or no-shows.
- Pricing and Fees: Some customers felt misled by the company's pricing, with unexpected fees or charges added to their bills.
- Communication and Transparency: Negative reviews often cited poor communication and a lack of transparency in the company's business practices.
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