Business Details
Direct Primary Care Membership in Billings
At Flex Family Health, we are dedicated to restoring the fundamental principles of personalized, accessible healthcare. Our Direct Primary Care model eliminates insurance complexities, offering patients direct access to providers through affordable monthly memberships. With over a decade of combined clinical experience, our team of board-certified providers delivers comprehensive care including chronic disease management, mental health support, and urgent care services.We prioritize extended appointment times, 24/7 communication channels, and negotiated discounts for labs and imaging to ensure cost-effective, patient-centered care. Our commitment to Montana communities is reflected in our local roots, with providers born and raised in the state who understand regional healthcare needs.
Services
Chronic Disease Management
Mental Health Care
Urgent Care Visits
Prescription Management
Joint Injections
Highlights and features
- We offer 24/7 provider access via phone, text, and email
- Our providers maintain patient panels under 600 for personalized care
- Monthly memberships start at $64 with no hidden fees
- We provide extended appointment times from 30 minutes to 2 hours
- Negotiated discounts on labs, imaging, and prescription medications
Services
Chronic Disease Management
Our providers develop personalized treatment plans for chronic conditions like diabetes and hypertension. We combine regular monitoring with lifestyle counseling to optimize patient outcomes. Members receive unlimited visits for condition adjustments and medication management.
Mental Health Care
Integrated mental health services address anxiety, depression, and stress management. Our providers offer therapy sessions and medication management within primary care visits. We emphasize holistic approaches combining physical and emotional wellness.
Urgent Care Visits
Same-day appointments for acute illnesses and injuries are included in membership. We treat infections, minor injuries, and seasonal illnesses without additional fees. Members access care through office visits or virtual consultations.
Prescription Management
We maintain an on-site pharmacy with discounted medications. Providers monitor medication effectiveness and adjust prescriptions as needed during regular visits. Members receive cost-saving alternatives and direct medication counseling.
Joint Injections
Corticosteroid injections treat joint inflammation and arthritis pain. Our providers perform these procedures in-office with minimal wait times. Members receive follow-up care to assess treatment effectiveness and manage chronic pain.
People
Cole Whitmoyer
Owner & Provider
Doctor of Nursing Practice with 10+ years in Montana healthcare. Specializes in family practice and preventive care. Graduated from Montana State University's first DNP cohort. Focuses on building long-term patient relationships.
Jennifer Fowler
Primary Care Physician
Montana native with experience in hospital, ER, and outpatient settings. Completed residency in Billings. Prioritizes patient education and preventive medicine. Practices full-spectrum family care including newborn visits.
Alicia Berve
Family Nurse Practitioner
Montana State University graduate with 9 years of clinical experience. Provides care from pediatrics to geriatrics. Focuses on patient-centered care and health education. Active in local community health initiatives.
Brad Poston
Family Medicine Physician
Osteopathic physician with focus on preventive medicine. Completed residency at Medical College of Georgia. Specializes in lifestyle modifications for chronic disease prevention. Active in Montana medical community.
Katie Whitmoyer
Practice Manager
Registered Nurse with healthcare administration experience. Manages clinic operations and patient experience. Combines clinical knowledge with business expertise to optimize care delivery.
Questions
What services are included in the membership?
Membership includes unlimited office visits, 24/7 provider access, extended appointment times, discounted labs/imaging, and prescription management.
Can I use HSA/FSA funds for membership?
Starting 2026, HSA/FSA funds can cover DPC memberships. Montana residents currently use Medical Savings Accounts for payment.
Do you accept insurance or Medicare?
We don't bill insurance or Medicare. Patients maintain separate insurance for major medical events while using our membership for primary care.
How does urgent care work?
Members get same/next-day appointments for urgent needs. Virtual consultations available 24/7 through phone, text, or email communication with providers.
What about specialist referrals?
We coordinate specialist referrals and can help members access discounted rates through our network of healthcare partners for services outside our scope.
Are there family discounts?
Yes, we offer tiered pricing for families and corporate plans for employers wanting to provide membership benefits to employees.
