Business Details
15 Years
experience
Your Trusted Pet Services in Berlin, CT
Dirty Dog DIY Pet Wash & Pawstry Shop was founded in 2011 with a mission to strengthen the bond between people and their pets through exceptional services and quality products. Our facility combines a self-serve dog wash, professional grooming, and a curated selection of premium pet supplies. With over 40 years of combined grooming experience among our team, we prioritize cleanliness, customer education, and community involvement through local pet rescue support.Our knowledgeable staff provides personalized service while maintaining a vibrant, family-friendly environment. We continuously invest in staff training to stay current with industry trends and ensure pets receive professional care. Transparency in pricing and operations remains central to our business philosophy, fostering long-term relationships with clients across Berlin and surrounding areas.
Services
Self-Service Dog Wash
Professional Grooming
Dog Nail Trimming
Birthday Cakes
Pet Supplies Store
Details
- Year established: 2011
Highlights and features
- Over 40 years of combined experience in professional dog grooming
- Meticulously clean facility with private self-serve dog wash stations
- Knowledgeable staff offering premium pet products and personalized service
- Transparent pricing with no hidden fees
- Community involvement through local pet rescue support
What people say
Clean facilities
Friendly people
Great price
Phenomenal staff
Impeccable cleanliness
Services
Self-Service Dog Wash
Our private self-serve dog wash provides a spa-like environment with professional-grade equipment. Customers receive towels, multiple shampoo options, grooming brushes, and drying stations. The facility maintains strict cleanliness standards while offering a comfortable space for bathing pets of all sizes.
Professional Dog Grooming
Experienced groomers with over 40 combined years of expertise provide breed-specific haircuts and full-service grooming. Each appointment includes nail trimming, sanitary trim, ear cleaning, and shampoo matched to coat type. Groomers limit daily clients to ensure quality time with each pet.
Dog Nail Trimming
Professional nail trimming and grinding services performed by trained staff every 4-6 weeks. This service maintains proper nail length for gait stability and floor protection. Pricing varies based on whether combined with a self-serve bath or scheduled separately.
Pawstry Shop
Daily-baked dog treats and custom birthday cakes made with human-grade ingredients. The bakery offers edible options for both pets and owners, featuring seasonal decorations and personalized designs. Products use all-natural ingredients without artificial additives.
Pet Supply Store
Curated selection of premium dog food, toys, and accessories unavailable in big-box stores. Knowledgeable staff provides product recommendations based on individual pet needs. The store carries specialty brands and accepts requests for specific product stocking.
People
Janet Leitao
Owner
Founded Dirty Dog in 2011 after identifying a need for quality pet care services. Previously owned a large dog requiring professional washing, which inspired the business concept. Actively involved in daily operations and community engagement.
Rebecca Guiheen
Head Groomer
Certified groomer with 19 years of experience since joining in 2005. Completed formal training at CTK9 grooming school in 2006. Specializes in breed-specific haircuts and maintains current knowledge of grooming trends.
Sera Brown
Groomer
Professional groomer with over 10 years of experience focusing on personalized pet care. Builds relationships with pet owners while maintaining attention to grooming details. Participates in ongoing skill development.
Larry Reeser
Baker
Responsible for daily baked goods production using quality ingredients. Creates custom pet portraits in addition to managing bakery operations. Works with customers to accommodate special order requests.
Michella Pontacoloni
Pack Member
Veteran animal care professional with over 10 years of experience working with dogs and cats. Former volunteer at local animal shelters. Focuses on customer service and sharing pet care knowledge with clients.
Questions
What services do you offer for dogs?
We provide self-serve dog wash stations, professional grooming, nail trimming, custom birthday cakes, and premium pet supplies. All services focus on quality care and customer convenience.
Do you require appointments for grooming services?
Yes, both self-serve washes and professional grooming require appointments. This ensures proper time allocation for each pet and maintains facility capacity standards.
What are your operating hours?
We operate Monday-Tuesday 10AM-7PM, Wednesday-Saturday 9AM-5PM, and are closed Sundays. Holiday hours may vary with advance notice provided.
Are vaccinations required for services?
Proof of rabies vaccination is required for all services involving pet care. Customers must complete registration forms with vaccination documentation before appointments.
Do you offer custom pet portraits?
Yes, Larry Reeser creates custom pet portraits from customer photos. The process takes 2-3 weeks, with holiday seasons requiring additional time for completion.
Can I purchase pet supplies without using other services?
Our retail store operates independently from service appointments. Customers may visit specifically for premium dog food, treats, and specialty products.
