Business Details
50+ Years
experience
Emergency
services
Your Trusted Funeral Service Provider in Lackawanna, NY
Norman E. Gannon & Sons Funeral Home has served families in Western New York since 1947, founded by Norman E. Gannon and now operated by his sons Brenden and Brian, along with Brian's son Patrick. As a third-generation family-owned business, we prioritize personalized care, ensuring every family receives compassionate support during their time of need. Our services include traditional funerals, cremation options, and pre-planning, all conducted with a commitment to community values and integrity.Recognized for our ethical standards, we received the Better Business Bureau Torch Award in 2004, a testament to our dedication to excellence. Our facilities are maintained to the highest standards, and we offer 24/7 assistance, understanding the importance of being readily available when families need us most.
Services
Funeral Services
Cremation Services
Pre-Planning
Grief Support
Veterans Services
Out-of-Town Arrangements
Merchandise Sales
Memorial Services
Transportation Services
Cemetery Coordination
Details
- Year established: 1947
Highlights and features
- We offer personalized funeral arrangements tailored to your family's needs.
- Our team provides 24/7 compassionate support during difficult times.
- We maintain competitive pricing while ensuring high-quality service.
- Our family-owned operation prioritizes community values and trust.
- We hold the Better Business Bureau Torch Award for ethical excellence.
Associations and certifications
- TSA Certified
What people say
Compassionate staff
24/7 availability
Personalized arrangements
Competitive pricing
Community-focused care
Services
Funeral Services
We provide comprehensive funeral services, including traditional ceremonies, visitations, and personalized tributes. Our team guides families through every step, ensuring arrangements reflect the deceased's life and cultural traditions. Facilities include chapel services, livery transportation, and coordination with cemeteries or churches.
Cremation Services
Our cremation services include direct cremation, memorial ceremonies with urns, and cremation containers. We offer refrigeration accommodations and work with families to personalize services while maintaining affordability and respect.
Pre-Planning
Pre-planning consultations allow individuals to document preferences and alleviate future burdens on families. We provide guidance on legal documents, funding options, and customization to ensure peace of mind for clients and their loved ones.
Grief Support
We offer ongoing grief support through daily email messages for a year post-service, community resources, and personalized follow-ups. Our goal is to help families navigate their healing journey with compassion and understanding.
Veterans Services
We specialize in veteran funeral benefits, including coordination of burial flags, headstones, and military honors ceremonies. Our staff is trained to ensure families receive all entitled VA benefits and recognition for their loved one's service.
People
Brenden J. Gannon
Funeral Director
Licensed since 1978, Brenden brings decades of experience and serves as Special Counsel to the Vatican for Father Baker's canonization cause.
Brian J. Gannon
Funeral Director
A licensed director since 1978, Brian combines funeral service expertise with a background in finance and management for comprehensive client support.
Patrick J. Gannon
Funeral Director
Third-generation director licensed in 2017, Patrick continues the family legacy with a focus on modern, compassionate care.
Julie A. Gannon
Family Concierge
As a funeral director assistant and family concierge, Julie provides empathetic guidance and logistical support to grieving families.
Questions
What funeral services do you offer?
We provide traditional funerals, cremation services, memorial ceremonies, and pre-planning options tailored to your preferences.
Do you offer 24/7 emergency assistance?
Yes, our team is available 24 hours a day, 7 days a week for immediate support.
Can I pre-plan a funeral?
Yes, we offer pre-arrangement consultations to ensure your wishes are documented and honored.
Are your prices competitive?
We monitor local market rates to ensure our pricing remains fair and transparent.
Do you serve veterans?
Yes, we specialize in military honors and VA benefit coordination for veteran families.
