A Local Family Business Serving Salt Lake City
AAA Sugar House Storage has proudly served the Salt Lake City community for over 25 years. As a family-owned and operated business, we understand the unique storage needs of our neighbors and are dedicated to providing reliable and affordable solutions.
Our Commitment
Our focus is on delivering exceptional customer service, offering a variety of storage solutions to meet diverse needs and budgets. We prioritize:
- Affordability: We believe self-storage should be accessible to everyone, so we offer competitive rates and various unit sizes to match your specific needs.
- Convenience: We are conveniently located in the heart of Salt Lake City, easily accessible from major neighborhoods like South Salt Lake, Sugar House, Millcreek, Murray, Holladay, Cottonwoods Heights, and Glendale.
- Efficiency: From reserving your unit online to accessing your belongings through our convenient ground-level access, we strive to simplify the storage process.
- Personalized Attention: As a family business, we treat our tenants like valued guests. Our dedicated staff is available to answer your questions, address concerns, and provide personalized assistance.
Variety of Storage Solutions
We offer a diverse range of storage options to cater to your unique needs:
- Drive-up units: Easy access to your belongings without leaving your vehicle.
- Mobile storage: Convenient delivery of a secure container to your home or property.
- Indoor units: Secure and climate-controlled storage for sensitive items.
Additional Services & Features
To simplify your move and storage experience, we offer:
- Packing materials: Boxes, packing peanuts, and other supplies available for rent.
- Dollies and handcarts: Available for free use during your move.
- Moving check list: A comprehensive guide to help you prepare for your move.
- Non-allowables: Clear guidelines on items that cannot be stored.
We are committed to providing a positive and convenient self-storage experience for all our valued customers. Contact us today to find the perfect storage solution for your needs!
Security and Cleanliness Issues
The reviews highlight several concerns regarding security and cleanliness at AAA Sugar House Storage. Alexis Williams and Mikala Bland both reported dirty facilities and issues with broken into units. Chelsea Hulse experienced her unit being auctioned and receiving a surprise bill for past storage fees, which adds to the overall unease about the facility's practices.
Access and Communication Issues
Ken Timboe had trouble accessing his unit after hours, and the manager, David, failed to resolve the issue until halfway through the contract. Kasie Kubilius encountered a problem with autopay and was required to make several attempts to get it rectified.
Positive Experiences
However, several reviewers had positive experiences with AAA Sugar House Storage. Barbara Regules enjoyed the clean facility and polite staff, while Nicholas Daniels and Victoria Childress appreciated the easy and seamless processes. Katarina Adams felt secure leaving her possessions at the facility, and Carolyn Montgomery and Nick Hammond both praised the helpful and kind employees.
Conclusion
Despite some positive remarks, the majority of reviewers expressed disappointment and frustration with AAA Sugar House Storage. The facility's security and cleanliness issues, communication problems, and charging practices seem to be major concerns.
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