Find the perfect place to call home
At Burns Management, we pride ourselves on being a premier property management company in the Capital Region. With over 30 apartment communities under our management, we offer a wide selection of apartments designed to suit every lifestyle and budget. Our commitment to providing exceptional services and amenities sets us apart from the rest.
We understand that finding the perfect apartment home can be a daunting task. That's why we make it our priority to provide a seamless and enjoyable experience for our residents. Our diverse portfolio includes pet-friendly apartments, green building initiatives, and innovative technology to ensure our residents live comfortably and conveniently.
Our Services
At Burns Management, we offer a range of services to cater to our residents' needs:
- Pet-Friendly: We welcome pets in many of our communities, making it easy for you to bring your furry friend along for the ride.
- Innovative Technology: We stay ahead of the curve by incorporating cutting-edge technology to enhance your living experience, from online portals to digital payment options.
- Green Building Initiatives: We prioritize sustainability by incorporating eco-friendly features and energy-efficient practices in our apartment communities.
- Corporate Housing: We offer short-term leases for corporate housing, making it easy for professionals to relocate temporarily.
- Track Season Rentals: Reserve your spot in our seasonal rental properties for a unique and memorable experience.
Resident Portal
As a resident of Burns Management, you'll have access to our exclusive online portal, where you can:
- Pay rent and utilities
- Submit maintenance requests
- Monitor your account balance
- Connect with your neighbors and property managers
Resident Services
We understand that our residents are our top priority. That's why we offer a range of services to make your life easier:
- Property Management: Our experienced property managers are always available to assist with any concerns or questions.
- Maintenance and Repairs: Our maintenance team is dedicated to ensuring that any issues are promptly addressed.
- Amenities and Services: We provide a range of amenities and services, including fitness centers, swimming pools, and more.
Explore Our Communities
Browse our portfolio of apartment listings to find the perfect fit for you. With over 30 communities to choose from, you're sure to find a home that suits your lifestyle.
Get In Touch
At Burns Management, we're committed to providing exceptional service and a positive experience for our residents. If you have any questions or concerns, please don't hesitate to contact us.
Burning Management Complaints
The reviews highlight the poor experience and service provided by Burning Management at properties such as Skidmore Apartments, The Springs, Excelsior Park Apartments, and others. The reviews mention various issues including:
- Unaddressed Maintenance: Several reviewers mention that maintenance requests are often ignored or poorly handled, leaving residents with ongoing issues such as bug infestations, bees in their apartments, and poor living conditions.
- Misleading Management: Reviewers express frustration with management's lack of transparency, arbitrary decisions, and failure to follow through on promises. This includes incidents where residents were asked to pay late fees despite extenuating circumstances.
- Unacceptable Living Conditions: The reviews highlight the poor state of living conditions, with issues such as unpainted apartments, uncleanliness, and inadequate maintenance of common areas.
- Lack of Customer Service: Reviewers express dissatisfaction with the lack of customer service, poor communication, and disregard for residents' concerns.
- Ethical Issues: Some reviews raise concerns about the company's ethical practices, including their handling of a resident's personal belongings after a family member's passing.
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