Business Details
41 Years
experience
Emergency
services
Your Trusted Plumbing Experts Since 1985
Established in 1985, Impact Plumbing has served residential and commercial clients in Southeast Texas with reliable plumbing solutions. As a family-owned and operated business, we combine over 30 years of industry experience with a commitment to customer satisfaction. Our licensed and insured technicians handle everything from emergency repairs to full system installations, prioritizing timely service and quality craftsmanship. We specialize in slab leak detection, drain cleaning, water heater services, and sewer line repairs, utilizing advanced techniques to address both common and complex plumbing issues.Our team provides 24/7 emergency support, ensuring urgent problems receive immediate attention. We maintain transparency in pricing and offer no-obligation estimates, fostering trust through honest communication and ethical practices. Supporting environmental causes reflects our dedication to community well-being beyond plumbing services. Customer testimonials consistently highlight our professionalism, affordability, and ability to resolve plumbing challenges efficiently. With a focus on long-term relationships, we aim to be the preferred plumbing partner for generations of clients in Southeast Texas.
Services
Drain Cleaning
Water Heater Services
Slab Leak Repair
Sewer Line Repair
Emergency Plumbing
Backflow Prevention
Garbage Disposal Repair
Plumbing Inspections
Grease Trap Services
Faucet & Sink Repair
Details
- Year established: 1985
Highlights and features
- We have over 30 years of plumbing experience in Southeast Texas
- Our technicians are fully licensed and insured for all services
- We provide 24/7 emergency plumbing assistance with no-obligation estimates
- Our team supports environmental causes through sustainable practices
- Customer testimonials consistently highlight our prompt, professional service
Associations and certifications
- Texas State Board of Plumbing Examiners
What people say
Outstanding and honest company
Prompt and professional service
Saved my life today
Cleaned up finished job
Knowledgeable and very honest
Services
Drain Cleaning
Our drain cleaning specialists address clogged drains, foul odors, and slow water flow using advanced equipment. We handle residential and commercial needs with emergency services available. Clients appreciate our quick response times and lasting solutions for maintaining clear plumbing systems.
Water Heater Services
We install, repair, and maintain traditional and tankless water heaters. With three decades of experience, our technicians ensure reliable hot water supply for homes and businesses. Customers value our expertise in various brands and energy-efficient solutions.
Slab Leak Repair
Specializing in slab leak detection and repair, we use tunnel excavation techniques for under-slab pipe issues. Our experienced team provides accurate diagnostics and durable repairs to prevent structural damage from hidden leaks.
Emergency Plumbing
Available 24 hours daily, our emergency services handle burst pipes, toilet clogs, and urgent leaks. Clients praise our rapid response times and immediate problem resolution for critical plumbing failures at any hour.
Backflow Prevention
We install and maintain backflow prevention devices to protect water supplies from contamination. Our certified technicians provide inspections, repairs, and compliance solutions for commercial and residential properties requiring safe water systems.
People
Charlie Marcum
President
With over 30 years in the plumbing industry, Charlie leads our family-owned business with a focus on customer satisfaction and community service. He established Impact Plumbing in 1985 and continues to oversee operations.
Chris Marcum
General Manager
As General Manager, Chris ensures daily operations maintain our high service standards. With extensive plumbing experience, he manages technician teams and customer service protocols to deliver consistent quality across all projects.
Mark Trahan
Licensed Plumber
A certified professional with decades of field experience, Mark handles complex repairs and emergency calls. Customers frequently commend his knowledge, honesty, and prompt service during critical plumbing situations.
Jeremy
Journeyman Plumber
Jeremy provides skilled plumbing services with attention to detail and efficiency. He completes installations and repairs while maintaining clear communication with clients about their system needs and maintenance requirements.
Emily
Office Manager
Emily coordinates scheduling and customer inquiries, ensuring smooth operations between field technicians and clients. Her organizational skills help maintain our commitment to timely service and client communication.
Questions
What plumbing services do you offer?
We provide full-service plumbing including drain cleaning, water heater repairs, slab leak detection, sewer line repairs, backflow prevention, and 24/7 emergency services for residential and commercial clients.
Are your plumbers licensed and insured?
Yes, all our technicians are fully licensed by the Texas State Board of Plumbing Examiners and carry proper insurance for residential and commercial plumbing work.
Do you offer emergency plumbing services?
We provide 24/7 emergency plumbing assistance with no-obligation estimates. Our team responds promptly to urgent issues like burst pipes, severe leaks, and complete drain blockages.
Which areas do you serve?
We primarily serve Southeast Texas communities including Beaumont, Groves, Nederland, and surrounding areas for both residential and commercial plumbing needs.
How can I schedule an appointment?
Call us at +1 (409) 962-5547 or request an estimate through our website. Our office staff will coordinate a convenient time for service with our available technicians.
Do you offer financing options?
Yes, we provide financing options for larger plumbing projects to help clients manage costs while receiving necessary services from our experienced technicians.
