At Safe-Dry Carpet Cleaning of Chattanooga, we are a local, family-owned company specializing in the cleaning of carpets, rugs, and upholstery in the Chattanooga and surrounding areas. We strive to be professional, personable, and caring, providing you with peace of mind that you are dealing with people who know what they are doing, with the touch of down-home folks. Our mission is to provide you with superior customer service and an excellent cleaning. We believe in treating our customers and employees like family. We start by serving others, because that is truly the only way to earn a lasting reputation. Satisfaction is guaranteed when you use us, and you can rest easy knowing that we treat every customer like our only customer.
Our Services
We offer a wide range of services, including carpet cleaning, rug cleaning, upholstery cleaning, pet odor removal, and allergy treatment. Our technicians are fully trained to exceed your expectations with every cleaning. We use a revolutionary dry cleaning process that is different from the traditional method, ensuring that your carpets, rugs, and upholstery are cleaned to perfection without leaving any sticky residue or inconvenience of wet carpets. Our process also includes a 30-minute dry time, guaranteed pet odor removal, effective stain removal, and exact appointment times.
Our carpet cleaning service uses a tried, tested, and true method of hypoallergenic dry cleaning that is safe for your family and pets. Our rug cleaning service offers free pick-up and delivery of your rugs, ensuring that they are cleaned to perfection. Our upholstery cleaning service provides the same level of excellence, ensuring that your furniture is cleaned to your satisfaction. We also offer pet odor removal and allergy treatment services to ensure that your home is clean and healthy.
Our Commitment
At Safe-Dry Carpet Cleaning of Chattanooga, we are committed to providing you with the best possible service. We understand that your time is valuable, and that's why we strive to make our cleaning service as convenient as possible for you. We offer same-day service, exact appointment times, and a 14-day warranty on odor elimination. We are so confident in our process that we guarantee your satisfaction.
Our Mission
Our mission is to provide you with superior customer service and an excellent cleaning. We believe in treating our customers and employees like family. We start by serving others, because that is truly the only way to earn a lasting reputation. Satisfaction is guaranteed when you use us, and you can rest easy knowing that we treat every customer like our only customer.
Overall Experience
The overall experience with Safe-Dry is mostly positive, with many customers expressing satisfaction with the services provided. Several reviewers praised the professionalism, efficiency, and effectiveness of the technicians, highlighting their politeness, respect, and attention to detail.
Punctuality and Communication
Some reviewers praised the punctuality of the technicians, with some even showing up on time, while a few others mentioned delays and poor communication.
Quality of Service
Many reviewers were thrilled with the quality of service, citing excellent cleaning results, including stain removal, odor elimination, and overall cleanliness.
Pricing and Value
A few reviewers mentioned issues with pricing, such as discrepancies between online estimates and final costs, and additional service fees. However, many customers felt the price was worth the quality of service received.
Employee Treatment and Company Policies
One reviewer raised concerns about the company's treatment of employees, citing a friend's negative experience. Another reviewer mentioned questionable company policies, such as false coupon claims.
Technician Performance
Individual technicians received high praise for their performance, with names like Michael, Miles, Austin, James, Kris, and Noah mentioned as exceptional technicians.
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