Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Lakeland, FL
Payne Air Conditioning & Heating has served Central Florida since 1936, establishing itself as a trusted leader in HVAC solutions. Our team of NATE-certified technicians delivers expert AC repair, heating installation, and preventive maintenance, backed by decades of local experience. As Florida's oldest Carrier Factory Authorized Dealer, we combine cutting-edge technology with time-tested reliability to serve residential and commercial clients. Our commitment to integrity is reflected in flat-rate pricing, 10-year warranties, and a workforce averaging 7 years of tenure. We prioritize customer education over upselling, with hourly-paid technicians focused on honest recommendations.With 115 employees and a fleet of 82 vehicles, we provide same-day service across Lakeland, Plant City, and surrounding areas. Our legacy of community leadership continues through third-generation ownership, ensuring personalized service with modern efficiency. From ductless mini-splits to commercial refrigeration, we deliver tailored solutions that balance comfort with cost savings. This enduring dedication to quality has made us a top-performing Carrier dealer recognized for excellence year after year.
Services
AC Repair
Heat Pump Installation
Ductless Mini-Split
Commercial HVAC
Indoor Air Quality
Furnace Services
HVAC Maintenance
Thermostat Installation
Evaporator Coils
Commercial Refrigeration
Details
- Year established: 1936
Highlights and features
- 85+ years serving Central Florida communities
- Carrier dealer since 1955 with top-performing recognition
- Flat-rate pricing with no surprise charges
- NATE-certified technicians with average 7-year tenure
- 10-year parts and labor warranties available
Associations and certifications
- Carrier Factory Authorized Dealer
- NATE-certified
What people say
Prompt emergency service
Knowledgeable technicians
Transparent pricing
Reliable installations
Multi-generational trust
Services
AC Repair
Our NATE-certified technicians provide same-day AC repairs across Central Florida. Using diagnostic tools and stocked service vehicles, we resolve cooling issues efficiently while explaining repair options. Customers benefit from honest assessments without commission-driven sales pressure, ensuring cost-effective solutions that extend system lifespan through proper maintenance.
Heat Pump Installation
As Carrier Factory Authorized Dealers, we install energy-efficient heat pump systems tailored to Florida's climate. Our process includes load calculations for optimal sizing and SEER2 efficiency ratings. New installations come with 10-year warranties, combining Carrier's technology with our technicians' expertise to deliver year-round comfort with reduced energy consumption for residential properties.
Commercial HVAC
We service commercial properties including rooftop units and packaged systems across Lakeland. Our team handles installations, repairs, and preventive maintenance for businesses requiring uninterrupted climate control. Specialized services include commercial refrigeration repair for restaurants and warehouses, ensuring inventory protection through precise temperature management systems that meet industry-specific requirements.
Indoor Air Quality
Our IAQ specialists install air purification and humidity control systems that reduce allergens and pollutants. Solutions include HEPA filters, UV light systems, and dehumidifiers that integrate with existing HVAC equipment. These upgrades improve respiratory health while maintaining energy efficiency through optimized airflow management in both residential and commercial environments.
HVAC Maintenance
The Payne Protection Program includes seasonal maintenance inspections covering coils, refrigerants, electrical components, and drainage systems. Our technicians perform 14-point checks to identify potential issues before breakdowns occur. Members receive 10% discounts on repairs and priority service scheduling, helping prevent emergency calls while maintaining manufacturer warranty requirements through documented preventive care.
Questions
What HVAC services does Payne offer in Central Florida?
We provide AC repair, heating installation, heat pump services, ductless mini-split systems, commercial HVAC solutions, indoor air quality improvements, and preventive maintenance across Lakeland and surrounding areas.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service with most repairs completed the same day, including after-hours and weekend availability without overtime charges for protection program members.
What financing options are available?
We offer 0% financing for 36 months on new Carrier energy-efficient systems, with approved credit, helping customers upgrade HVAC equipment without upfront costs.
Are your technicians certified?
All service technicians are NATE-certified with ongoing training, and we maintain Carrier Factory Authorized Dealer status through annual performance standards verification.
What warranties do you provide?
New installations include Carrier's 10-year parts warranty with optional 10-year labor coverage, plus our own workmanship warranty ensuring long-term system reliability and customer protection.
How often should HVAC maintenance be performed?
We recommend annual maintenance - once for cooling systems before summer and once for heating systems before winter, with protection program members receiving priority scheduling October through May.
