Reliable Solutions for a Comfortable Environment
Located in the heart of Lewisville, Texas, Platinum Castle Hills is a luxurious apartments community that offers the ultimate living experience. Our apartment homes are designed to provide the perfect blend of style, comfort, and luxury, making us the ideal choice for anyone looking for a relaxed and elegant lifestyle.
About Us
Platinum Castle Hills is committed to providing exceptional service and delivering unparalleled living experiences to our residents. Our friendly and professional staff is always available to assist with any questions or concerns you may have. We strive to go above and beyond to ensure that our residents feel welcome and valued.
Our Services
At Platinum Castle Hills, we offer a range of services designed to make your life easier and more enjoyable. These services include:
Amenities
- Sparkling Swimming Pool
- Outdoor Cabana
- Fitness Center
- Business Center
- Package Receiving
- Clubhouse with Kitchen and Fireplace
- Pet-Friendly Community
- Controlled Access Gates
Floor Plans
Our spacious apartment homes come in a range of floor plans to suit your needs. From one-bedroom to three-bedroom homes, our apartments feature modern amenities and comfortable living spaces. Take a look at our available floor plans below to find the perfect home for you.
Lease Terms
We offer flexible lease terms to suit your needs. Our standard lease term is 12 months, with the option to renew or terminate at the end of your lease.
Virtual Tours
Take a virtual tour of our apartment homes to get a glimpse of the luxurious living spaces we have to offer.
Available Amenities
- Track Lighting
- Granite Countertops
- French Doors to Patio
- Spacious Walk-in Closets
- Stainless Steel Appliances
- Washer and Dryers included
Resident Benefits
As a resident at Platinum Castle Hills, you'll enjoy a range of benefits, including:
- Access to our state-of-the-art fitness center
- Discounts at local restaurants and retailers
- Invitations to exclusive community events
- Priority access to available apartments
Apply Now
Ready to experience the Platinum Castle Hills difference? Apply now to join our community and start enjoying the luxury lifestyle you deserve.
Overall Experience
Residents have mixed opinions about living at Platinum Castle Hills. While some have had positive experiences with the staff and the complex itself, others have faced issues with parking, towing, and communication.
Staff and Service
The staff at Platinum Castle Hills has received praise for their professionalism, friendliness, and responsiveness. Several reviewers have mentioned specific staff members, such as Megan Munoz, Jennifer, and Norma, who have gone above and beyond to assist them. However, one reviewer had a negative experience with the office staff, citing a lack of help and communication.
Amenities and Location
The complex is considered safe and peaceful, with adequate parking spots and a convenient location close to stores, restaurants, and entertainment options. Some reviewers have noted that the apartments are spacious and well-maintained, with plenty of storage.
Concerns and Issues
Some residents have experienced problems with parking, including limited spots and towing without warning. One reviewer was unhappy with the complex's policy of not providing warnings before towing vehicles. Another reviewer mentioned that the complex is not fully accessible for people with disabilities, with some buildings lacking ADA parking spots.
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