Experience the Heart of Health and Wellness
At Value Vet, we're proud to be a family-owned business that has expanded into three states, with multiple locations to serve you in Middle Tennessee, Metro Atlanta, and Northern Virginia. Our success is attributed to our great prices, excellent service, and beautiful facilities, but most importantly, because of our satisfied customers! Everyone at Value Vet loves what they do, and it shows in their attention to you and your pet.
Our Services
We offer a wide range of services to cater to your pet's needs. From vaccinations to preventions, we've got you covered. Our "Pet Portal" allows our pet owners to have access to their pet's information, where they can view records, receive alerts, request appointments, refill prescriptions, browse history, pay invoices, or contact our offices. You'll love the convenience!
Vaccinations
We understand the importance of vaccinations in preventing diseases in your pets. Our vaccination series includes Rabies, Distemper, Infectious Canine Hepatitis, Parvovirus, Parainfluenza, Leptospirosis, Canine Cough Complex, and more. Our knowledgeable team will guide you through the vaccination process, ensuring your pet receives the best protection.
Prevention
Prevention is key in maintaining your pet's health. We offer a range of services to prevent diseases, parasites, and other health issues. Our team will work with you to create a customized prevention plan tailored to your pet's specific needs.
New Puppy/Kitten Care
Congratulations on your new furry family member! We've got you covered with our comprehensive new puppy/kitten care services. From vaccination series to prevention, we'll guide you through the process, ensuring your little fur ball receives the best care possible.
Pet Portal
Our "Pet Portal" puts you in charge of your pet's health. Sign up to view your pet's records, receive alerts, request appointments, refill prescriptions, browse history, pay invoices, or contact our offices. You'll love the convenience!
Payment Options
We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express), and cash. We do not accept checks. For unexpected expenses, we offer payment arrangements through the CareCredit program, allowing you to break down your payment into interest-free monthly installments.
Overall Experience
The reviews are mixed, with some pet owners expressing satisfaction with the service and care provided by Value Vet, while others have expressed frustration and disappointment with their experiences.
Staff and Service
Some reviewers praised the friendly and caring staff, stating that they were helpful and willing to take the time to explain things to them. However, others reported poor customer service, including long hold times, unhelpful staff, and a lack of concern for their pets' well-being.
Appointments and Scheduling
Several reviewers mentioned issues with scheduling appointments, including long wait times, being put on hold for extended periods, and being told that there were no available appointments. Some also reported difficulty in getting prescriptions filled and issues with verifying prescriptions.
Facility and Cleanliness
One reviewer mentioned that the facility smelled like a vet's office, but overall, there were no major concerns about cleanliness or facility conditions.
Cost and Value
Some reviewers mentioned that the prices were reasonable, and they appreciated not being pushed to purchase unnecessary services or products. However, others felt that the cost was not justified by the quality of service received.
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