Exceptional Service & Results
Otis Refrigeration has been southwest Ohio's leading HVAC/R contractor since 1935, specializing in the food service industry. With a rich history and a commitment to innovation, we have established ourselves as the go-to source for dependable facility solutions. At Otis Refrigeration, we take great pride in our legacy of excellence, integrity, and customer-centric service. Our experienced and knowledgeable team is dedicated to delivering efficient, reliable, and cost-effective solutions tailored to your specific needs.
Team Member Bios
Our team is spearheaded by seasoned professionals with over 35 years of combined experience. These individuals lead a dedicated workforce that boasts more than 150 years of combined experience. Our team's unwavering commitment to your satisfaction, combined with their wealth of knowledge, ensures that every project is completed proficiently and with unmatched quality.
History
Founded in 1935, Otis Refrigeration has been serving the southwest Ohio area for over eight decades. Throughout our rich history, we have cultivated a reputation for delivering exceptional customer service and forward-thinking technological solutions. Today, as a trusted manufacturer representative for over 40 brands, we stand ready to provide you with industry-leading HVAC/R, hot foods, and kitchen equipment services.
Financing, Training, Technology, Tools & Equipment
At Otis Refrigeration, we utilize cutting-edge tools and technology to deliver the most efficient and reliable solutions. We believe that ongoing training and support are vital to the success of our team and our customers. As a result, we invest heavily in our team's continuous development and education to ensure they are well-equipped to handle a diverse range of projects. Furthermore, we are affiliated with numerous organizations that allow us to stay abreast of the latest industry trends and developments.
Services
We offer a comprehensive range of services, including but not limited to commercial refrigeration, commercial HVAC, commercial hot foods, and beverage solutions. Moreover, our services extend beyond design and installation, as we also provide 24/7 emergency services, preventive maintenance, warranty services, equipment removal and retrofit, custom solutions, quotes, and installation of new and used equipment. At Otis Refrigeration, our team is composed of factory-trained, friendly, and knowledgeable technicians capable of assisting you with minor repairs and large-scale projects alike.
- Commercial Refrigeration: We provide design, installation, maintenance, and service for commercial refrigeration systems, including reach-in coolers, walk-in coolers and freezers, and custom refrigeration systems.
- Commercial HVAC: Our commercial HVAC services include system design, installation, maintenance, and service for rooftop units, split systems, boilers, and chillers.
- Commercial Hot Foods: Our hot food solutions encompass the design, installation, maintenance, and service for fryers, griddles, hot holding cabinets, and ovens.
- Beverage Solutions: We specialize in beverage dispensing systems, including draft beer systems, soft drink systems, and custom-designed commercial coffee systems.
24/7 Emergency Service)
At Otis Refrigeration, we understand that HVAC/R, hot foods, and kitchen equipment emergencies can occur at any time. That's why we offer 24/7 emergency services to our clients. Our team is always on standby, ready to assist you with reliable and efficient solutions. No matter the complexity of the issue or the time of day, our dedicated professionals are here to help.
Preventive Maintenance
Regular maintenance is vital to ensuring the optimal performance and longevity of your equipment. At Otis Refrigeration, we offer preventive maintenance contracts that cater to your specific needs. These contracts include routine inspections, cleaning, and adjustments, helping to minimize downtime, extend the life of your equipment, and maintain energy efficiency.
Installation
Our skilled technicians excel in design and installation services. We work closely with you to understand your requirements and provide tailored solutions that meet your specific needs and budget. Our team's expertise extends to new and used equipment installations, ensuring that your equipment is installed correctly and operating at peak performance.
Warranty Service
We offer warranty services for all the major equipment brands we represent. Our knowledgeable team is well-versed in the warranty policies of each brand, allowing us to streamline the warranty claim process and ensure that your equipment is promptly repaired at no cost to you.
Equipment Removal and Retrofit)
Should you require equipment removal or retrofit services, Otis Refrigeration is here to help. Our experienced and skilled technicians will carefully remove your existing equipment and professionally install updated, more efficient solutions. We strive to minimize downtime and disruptions, enabling you to maintain your operations smoothly throughout the process.
Custom Solutions)
At Otis Refrigeration, we pride ourselves on our ability to provide custom solutions tailored to your unique needs. Our experienced team of design engineers and technicians works closely with you to develop and implement creative and efficient solutions that meet your operational goals and budget constraints.
Sales and Parts)
As the leading manufacturer representative in the tri-state area, we offer a wide range of competitively priced equipment, parts, and supplies for all your HVAC/R, hot food, and kitchen equipment needs. Whether you're seeking to repair or replace a specific component or looking to upgrade your existing systems, Otis Refrigeration has you covered.
Who We Work For)
At Otis Refrigeration, we cater to a diverse range of clients, including manufacturers, chain restaurants, franchises, single-location establishments, large facilities, hospitals, hotels, specialty food trucks, correctional facilities, and government facilities. Our adaptable approach allows us to meet the unique requirements of businesses of all sizes and sectors.
Otis Refrigeration is a trusted provider of HVAC/R, hot food, and kitchen equipment services. Our commitment to exceeding customer expectations has earned us the reputation as the gold standard in the industry. Contact us today to learn more about our commercial refrigeration, commercial HVAC, commercial hot foods, and beverage solutions. We look forward to serving you!

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