Where Kent gets engaged, and memories are made.
At Bonaci Fine Jewelers, we take pride in being the longest-standing premier jewelry store in Kent, Washington. With a rich history dating back to the early 1960s, we have built a reputation for providing exceptional quality jewelry and unparalleled customer service. Our commitment to excellence has earned us the trust of our clients, and we strive to maintain the highest standards in everything we do.
Our Story
As a family-owned business, we have always been passionate about helping people find the perfect piece of jewelry to celebrate life's special moments. Our journey began with a simple premise: to provide the finest quality jewelry and exceptional customer service. Over the years, we have evolved to become the go-to destination for jewelry enthusiasts in Kent, Washington, and surrounding areas. Our team of experts is dedicated to helping you find the perfect piece of jewelry that exceeds your expectations.
Our Services
We offer a wide range of services, including jewelry repair, jewelry appraisals, and gold buying. Our in-store shop is equipped with state-of-the-art technology, and our team of skilled craftsmen is trained to repair rings, earrings, pendants, chains, pins, and bracelets. We also specialize in setting stones in their original setting or a new style. Whether you need to repair a family heirloom or restore a treasured possession, we are here to help.
In addition to our repair services, we also provide expert jewelry appraisals. Our team of certified appraisers is trained to evaluate the value of your jewelry, ensuring that you receive a fair and accurate assessment. Whether you need an appraisal for insurance purposes or simply want to determine the value of your jewelry, we are here to help.
Our Commitment to You
At Bonaci Fine Jewelers, we are committed to providing an exceptional shopping experience. Our team of experts is dedicated to helping you find the perfect piece of jewelry, and our state-of-the-art store is designed to make you feel welcome and comfortable. We believe in building long-term relationships with our clients, and we strive to exceed your expectations in every way.
Excellent Customer Service and Repair Experience
The majority of customers have had exceptional experiences with this jewelry store, praising their outstanding customer service, efficient repair work, and high-quality jewelry. Many reviewers have had their jewelry repaired or custom-made with great success, with some even stating that the store has exceeded their expectations.
Positive Experiences with the Staff
Many reviewers have praised the staff for being friendly, helpful, and knowledgeable. Some have mentioned specific staff members, such as Kim, Kerry, Raina, and Bob, who have provided exceptional service. The staff's ability to explain the repair process, offer advice, and provide guidance has been particularly appreciated by customers.
High-Quality Jewelry and Custom Designs
Several reviewers have praised the store's high-quality jewelry, with some even stating that they would not go anywhere else for their jewelry needs. The store's ability to create custom designs, repair jewelry, and match opals perfectly has been highlighted as a particular strength.
Minor Issues with Customer Service
A few reviewers have experienced minor issues with customer service, including one reviewer who felt that the owner's demeanor changed when they realized the customer was only there for gold testing. Another reviewer had a poor experience with a staff member who laughed at them over the phone when inquiring about insuring a custom engagement ring.
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