Business Details
32 Years
experience
Emergency
services
Trusted IT & Cybersecurity Solutions for Michigan Businesses
Founded in 1994, RCC Business IT has established itself as Michigan's leader in IT support and cybersecurity solutions. Our team of certified professionals delivers proactive managed IT services, cloud solutions, and advanced cybersecurity protections tailored to industrial manufacturers and businesses across Southeast Michigan. With over three decades of experience, we combine cutting-edge technology with personalized service to minimize downtime, enhance security, and optimize IT infrastructure. Our commitment to excellence is reflected in our 24/7 support, unlimited helpdesk access, and strategic IT roadmaps designed to align technology with business goals.As an MTAP Preferred Cybersecurity Vendor and MMA Associate Member, we maintain rigorous industry standards while fostering a culture of integrity and continuous improvement. Our clients benefit from real-time threat monitoring, disaster recovery planning, and customized cloud solutions that ensure operational continuity and regulatory compliance.
Services
Managed IT Support
Cloud Solutions
Cybersecurity Services
Disaster Recovery
IT Roadmap Planning
Voice Over IP
Dark Web Monitoring
Break/Fix Services
Details
- Year established: 1994
Highlights and features
- 30+ years of specialized IT expertise for Michigan manufacturers
- 24/7 proactive monitoring and unlimited helpdesk support
- Customized IT roadmaps aligning technology with business goals
- Proven disaster recovery solutions with 15-minute data backups
- Certified team with TISAX compliance and cybersecurity specialization
Associations and certifications
- Michigan Manufacturers Association
- MTAP Cybersecurity and IT
What people say
Timely response
Professional installations
Outstanding remote setup
Top-notch service
Prompt server recovery
Services
Managed IT Support
Our 24/7 managed IT support ensures continuous system optimization, server management, and software updates for Michigan businesses. Proactive monitoring identifies issues before they impact operations, while unlimited helpdesk access provides immediate technical assistance. With pre-failure indicators and real-time alerting, we maintain 99.9% network uptime for industrial clients.
Cybersecurity Services
Comprehensive cybersecurity solutions include 24/7 threat monitoring, vulnerability scanning, and incident response. Our TISAX-compliant services protect against data breaches through advanced firewalls, encryption, and employee training programs. MTAP-certified specialists implement cyber insurance-ready protections for automotive suppliers and manufacturers.
Cloud Solutions
Secure cloud migration services with Microsoft 365 integration, hosted applications, and virtual private servers. Our solutions offer scalable storage, real-time file sharing, and replicated backups across geographically diverse data centers. Clients benefit from 40% reduced IT infrastructure costs and HIPAA-compliant cloud environments.
Disaster Recovery
Enterprise-grade disaster recovery plans with 15-minute data backups and encrypted offsite storage. Near-real-time replication ensures business continuity after cyberattacks, with guaranteed recovery time objectives. Our three-tier redundancy system meets GLBA and HIPAA regulatory requirements for Michigan businesses.
IT Roadmap Planning
Custom IT roadmaps align technology investments with business objectives through equipment audits and strategic planning. Our free consultation identifies efficiency improvements and security enhancements, prioritizing cost-effective upgrades that support long-term growth and operational scalability.
People
Steve Eaton
President & Founder
Founded RCC Business IT in 1994 after selling a successful electronics business. Focuses on creating a positive workplace culture while maintaining technical excellence. Passionate about technology and automotive racing.
Joe Kaiser
Chief Technology Officer
Led technology strategy since 2011, specializing in system architecture and team development. Known for reliability and technical expertise. Enjoys outdoor activities and nature conservation.
Colette Kaiser
Chief Administrative Officer
Managed administrative operations since 2013, maintaining company culture while supporting business growth. Recognized for positive client interactions and team leadership. Enjoys literary pursuits in free time.
Bob Harvey
Chief Data Officer
Specializes in SQL databases and web development since 2011. Combines technical expertise with creative problem-solving. Active in local music production and sports enthusiast.
Questions
What IT services do you offer for manufacturers?
We provide managed IT support, cybersecurity solutions, cloud services, and disaster recovery specifically tailored for industrial manufacturers in Michigan.
Are you available for emergency IT support?
Yes, our 24/7 support team responds immediately to critical IT emergencies and system failures.
Do you handle TISAX compliance requirements?
Yes, we specialize in TISAX-compliant cybersecurity solutions for automotive suppliers and manufacturers.
How do you handle data backup and recovery?
We implement encrypted offsite backups every 15 minutes with guaranteed recovery time objectives for business continuity.
What cloud solutions do you provide?
Our cloud services include Microsoft 365 integration, hosted applications, virtual servers, and secure file sharing solutions.
Can you help with cyber insurance requirements?
Yes, our security assessments and compliance services help businesses meet cyber insurance policy requirements.
