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At Callahan & Galloway, we pride ourselves on being a locally owned and managed property management company serving Columbia, MO. With over two decades of experience, our team has established a reputation for providing exceptional service to both our property owners and tenants.
Our Story
Founded in 1995 by Joe Callahan and Nancy Galloway, our company began with the mission to provide small-scale property owners with a knowledgeable and compassionate management company. Our original partners, Joe Callahan and Nancy Galloway, have since retired, passing the torch to Auben Galloway and Laurie Oberweather. Today, we continue to grow and evolve, driven by our commitment to excellence and our passion for delivering top-notch service.
Our Team
Our team consists of friendly and knowledgeable office personnel, who treat tenants, owners, and applicants with respect and courtesy. We understand the importance of open communication and strive to provide transparent and efficient service. Our maintenance staff is equipped to tackle day-to-day needs, as well as emergency issues, with 24/7 support available.
Our Services
At Callahan & Galloway, we offer a comprehensive range of services designed to cater to the unique needs of our clients. Our services include:
- Property Management: We provide expert management for single-family homes, apartments, and lofts, ensuring that your investment is maintained and maximized.
- Tenant Services: Our team is dedicated to providing exceptional service to our tenants, ensuring a smooth and hassle-free rental experience.
- Maintenance Services: Our in-house maintenance staff is available to tackle routine and emergency issues, ensuring that your property remains in top condition.
- Owner Portal: Our online portal provides streamlined access to rental properties, payment, and maintenance requests, making it easier for owners to manage their investments.
What Sets Us Apart
At Callahan & Galloway, we pride ourselves on our:
- Local expertise: Our team has extensive knowledge of the Columbia, MO, area, allowing us to better understand the unique needs of our clients.
- Personalized service: We take the time to understand the individual needs of our clients, ensuring that we provide tailored solutions to meet their goals.
- Commitment to excellence: Our team is dedicated to delivering exceptional service, ensuring that our clients can trust us to manage their investments with confidence.
Get in Touch
To learn more about our services or to inquire about a property, please don't hesitate to contact us. We're here to help you achieve your property management goals.
Maintenance and Response
The reviews highlight the company's maintenance team, specifically Clay, who is described as highly skilled and courteous. Sireen Abayazid praises the team for quickly resolving issues, including a leaky pipe and a broken fridge, within 24 hours and two days, respectively.
Application Process
The application process is a common issue mentioned in the reviews. Sireen Abayazid and Monica both experienced complications during the application process, including unprofessional desk attendants and incorrect maintenance requests. However, Sireen notes that the issue was quickly resolved with a phone call to the office.
Communication and Customer Service
Several reviews praise the company's communication and customer service. Craig David appreciates the company's great communication, while Emma Stanford finds Melodi to be helpful and responsive. Steven Kelley and Brittany also mention the convenience of the online portal for rent payments and lease renewals.
Negative Experiences
Some reviewers have had negative experiences with the company. Monica was frustrated with the application process and felt that the company was dishonest. Sam James has a strongly negative view of the company, comparing them to "slumlords" who neglect their properties.
Overall Experience
Many reviewers have had positive experiences with the company, praising the maintenance team, communication, and customer service. Dean Bertelsen credits the company with saving him from a difficult situation and providing a great living experience.
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