Business Details
32 Years
experience
Trusted Mobile Pet Grooming & Boarding Services in Kent, NY
Anita's Puppy Palace is a family-owned business serving Orleans, Monroe, and Genesee Counties for over 32 years. Founded in 1994 by Anita Platt, we specialize in mobile pet grooming and pet boarding services designed to prioritize pet comfort and owner convenience. Our team of experienced groomers operates four mobile salons equipped with state-of-the-art facilities, offering individualized care that reduces stress for anxious pets. Located on a peaceful 51-acre estate in Kent, NY, our boarding kennel provides spacious, clean accommodations with 24/7 on-site supervision.We combine decades of industry experience with a passion for animal welfare, ensuring every servicefrom grooming to boardingmeets the highest standards of care. Our commitment to transparency, personalized attention, and continuous improvement has earned us a reputation as a trusted partner for pet owners in Western New York.
Services
Mobile Pet Grooming
Pet Boarding Kennel
On-Site Grooming
Self-Service Stations
Pet Shop Supplies
Details
- Year established: 1994
Highlights and features
- Family-owned with 32+ years of experience in pet care services.
- Mobile grooming eliminates stress from transporting pets to salons.
- Clean, spacious boarding facilities with 24/7 on-site supervision.
- Experienced groomers trained in handling anxious or difficult pets.
- Personalized care prioritizing pet comfort and owner convenience.
What people say
Amazing job on pets
Convenient mobile service
Clean boarding facilities
Patient with anxious pets
Flawless grooming results
Services
Mobile Pet Grooming
Our mobile grooming service brings a state-of-the-art salon directly to your driveway. Each of our four fully equipped vans offers bathing, de-matting, nail clipping, and styling services tailored to dogs and cats. This personalized approach reduces stress for pets while saving owners travel time.
Pet Boarding Kennel
Our 33-run boarding facility provides a safe, comfortable environment for pets. Features include indoor/outdoor kennels with doggie doors, twice-daily play sessions, and 24/7 on-site supervision. The clean, modern space ensures pets receive individual attention during their stay.
On-Site Grooming
Professional grooming services available at our Kent, NY location. Our experienced groomers handle all breeds, offering bathing, haircuts, and hygiene treatments in a relaxed setting. Clients can wait in our comfortable lounge while their pets receive care.
Self-Service Stations
Six self-service stations equipped with large tubs, dryers, and grooming tools. Ideal for pet owners who prefer hands-on grooming. We provide all necessary supplies while handling cleanup after sessions to ensure convenience.
Pet Shop Supplies
Our on-site shop offers premium pet food, treats, and accessories. Stocked with high-quality products, we cater to dogs and cats with diverse dietary needs and preferences, ensuring customers find essentials in one convenient location.
People
Anita Platt
Owner
Anita Platt founded Anita's Puppy Palace in 1994 after obtaining pet grooming certification. With over 30 years in the industry, she oversees operations and maintains service quality standards across all mobile units and facilities.
Jessie
Pet Groomer
Jessie specializes in grooming difficult pets and has earned consistent praise for meticulous attention to detail. Her calm demeanor helps anxious animals feel comfortable during sessions, ensuring positive experiences for pets and owners.
Alyssa
Pet Groomer
Alyssa provides mobile grooming services with a focus on personalized care. Clients highlight her patience and skill in handling senior pets and those requiring specialized hygiene treatments.
Sara
Pet Groomer
Sara excels in managing energetic breeds during grooming sessions. Her ability to calm active pets has made her a popular choice among local dog owners seeking reliable, stress-free service.
Destinee
Pet Groomer
Destinee specializes in Labrador grooming, balancing efficiency with thorough care. Her experience handling large, active dogs ensures safe, effective grooming tailored to each pet's needs.
Questions
Do you offer mobile grooming services outside Monroe County?
We serve Orleans, Monroe, and parts of Genesee County. Contact us at 585-682-3219 to confirm availability in your specific area.
What amenities are included in your pet boarding facility?
Our kennels feature indoor/outdoor access, doggie doors, and 24/7 supervision. Pets receive twice-daily play sessions and individual attention in a clean, modern environment.
Can I schedule an appointment for same-day grooming?
While we recommend advance booking, we accommodate urgent requests when possible. Call our Kent location directly to check availability for immediate service needs.
Are your self-service grooming stations available for cats?
Our self-service stations cater primarily to dogs. For cat grooming, we recommend our professional services to ensure safe handling and optimal results.
Do you provide medical boarding for pets requiring special care?
We offer standard boarding services with attention to medication administration. For specialized medical care, consult your veterinarian for appropriate arrangements.
What safety measures are in place during mobile grooming sessions?
Our groomers follow strict safety protocols, including secure harnesses and constant supervision. Each van maintains a controlled environment to prevent escapes and ensure pet comfort.
