Reliable Waste Management Solutions for a Greener Tomorrow
At El Paso Disposal LP, we are dedicated to providing top-notch waste management services to residents, businesses, and construction sites in El Paso County, TX, and Dona Ana and Otero County, NM. Our mission is to deliver reliable, efficient, and economical waste collection services that exceed our customers' expectations.
Our Services
We offer a range of services designed to meet the unique needs of our customers. Our residential trash service provides weekly collection to over 20,000 homes in El Paso, Dona Ana, and Otero counties. We also provide commercial waste and recycling collection services to businesses of all sizes. For construction sites, large businesses, public events, and major cleanups, we offer roll-off dumpsters for construction waste removal.
Our Values
At El Paso Disposal LP, we are committed to honoring our commitments to our customers, employees, and stakeholders. We strive to assure complete safety of our employees, customers, and the public in all our operations. We define integrity as "saying what you will do and then doing it." We keep our promises and provide our customers with the best possible service in a courteous, effective manner. We maintain a growth culture where our employees can maximize their potential personally and professionally.
Our Commitment
We are committed to providing our customers with dependable quality services that meet their unique needs. We understand the importance of proper waste management and its impact on the environment and public health. Our team of experts is dedicated to providing innovative solutions that are environmentally friendly and cost-effective.
Community Involvement
We are proud to be an active member of the communities we serve. We participate in local events, sponsor community programs, and support initiatives that promote environmental sustainability and public health. Our goal is to make a positive impact on the communities we serve and to be a responsible corporate citizen.
Noise and Schedule Complaints
Several reviewers expressed frustration with the noise and schedule of the dumpster emptying process. One reviewer, PlatinumRoseEnt, complained about the noise and early morning wake-up calls, stating that the driver would often return to empty the dumpsters, causing disturbance. Another reviewer, Colette Bowar, mentioned that their dumpster was not picked up on time, causing inconvenience and attracting flies.
Billing and Price Issues
Multiple reviewers expressed dissatisfaction with the billing and pricing of the service. Billy Hayes mentioned that the price had more than tripled since 2020, while El Paso Dent Repair stated that their service had increased from $130 to $272 per month. Casey Finn complained about being charged almost $2,000 for damages despite paying over $16,000 in the previous period.
Poor Customer Service and Communication
Several reviewers experienced poor customer service and communication from the company. This Guy mentioned that the company would claim to have serviced their dumpster when they hadn't, while Danny M. stated that the customer service was rude and unhelpful. G. C. accused Brett Bradford of lying and being pushy, making unreasonable demands.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company. Minerva Palacios praised the friendly and helpful drivers, while Aaron Molina appreciated the timely delivery and pickup of their trash can. Elizabeth Espinal and Kenneth Sorensen also expressed satisfaction with the service they received.
Driver Issues and Excuses
Some reviewers mentioned issues with the drivers, such as Travis Cline, who complained that the drivers would move the dumpster further out, blocking his garage. Raul Gomez suspected that the drivers were not servicing their dumpster as claimed, and Martina G. mentioned that the drivers were not picking up the dumpsters on the scheduled days.
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