Business Details
7 Years
experience
Emergency
services
Your Trusted Pet Care Partner in O'Fallon, IL
Pawsitively Happy Pet Services was founded in 2019 with a mission to provide exceptional in-home pet care across the St. Louis Metro East area. Our team of experienced pet lovers brings diverse expertise in caring for dogs, cats, and various other animals, ensuring personalized attention tailored to each pet's unique needs. We prioritize quality service through flexible scheduling, comprehensive care plans, and a commitment to maintaining open communication with pet owners. Our co-owners, Bethany and Jaila, lead a certified team trained in pet first aid, combining youthful enthusiasm with professional dedication. We offer 24/7 availability for scheduled visits, backed by insurance and licensing to ensure peace of mind.Our personalized approach extends to home security services during absences, creating a holistic solution for pet-owning households. With rigorous hiring standards including background checks and ongoing training, we maintain high standards of reliability and expertise. Our growth reflects both client trust and our team's passion for animal welfare, demonstrated through consistent five-star feedback highlighting our responsiveness and attention to detail. We continuously refine our practices to align with best-in-industry standards while maintaining the personal touch that distinguishes our service.
Services
Pet Sitting
House Sitting
Dog Walking
Pet Waste Removal
Drop In Visits
Details
- Year established: 2019
Highlights and features
- We offer certified pet first aid trained caregivers with diverse animal experience
- Our personalized care plans adapt to each pet's specific needs and preferences
- 24/7 availability with scheduled visits from 7:00 AM to 8:30 PM daily
- Comprehensive insurance coverage including $1M liability and animal bailee protection
- Free initial meet-and-greet consultations with all new clients
Associations and certifications
- American Red Cross
- Pekin Insurance
- State of Illinois
What people say
Friendly and professional
Trustworthy and dependable
Send daily pictures
Compassionate and thorough
Excellent communication
Services
Pet Sitting
Our pet sitting service provides personalized in-home care for dogs, cats, and exotic pets. We follow owner instructions for feeding, medication administration, and playtime while maintaining consistent communication through picture updates. Our caregivers accommodate special needs pets and offer flexible scheduling options including emergency visits.
House Sitting
This service combines pet care with home security during owner absences. Our team waters plants, collects mail, rotates lights, and secures premises while caring for resident pets. We provide daily status updates and maintain strict privacy protocols to ensure both pet and property safety.
Dog Walking
Customized dog walking services accommodate individual pet requirements and owner preferences. Our trained walkers follow specific routes and schedules while monitoring pet health during walks. We provide GPS tracking and detailed visit notes for complete transparency.
Pet Waste Removal
Professional yard maintenance service removes pet waste using sanitized equipment. Available in one-time, weekly, or bi-weekly schedules, this service includes odor control and environmentally responsible disposal. We maintain strict hygiene standards and provide equipment disinfection between visits.
Drop In Visits
Flexible short-duration visits for pet check-ins and home security. These 30-minute to 1-hour visits include basic care, mail collection, and property inspection. Ideal for unexpected schedule changes or supplemental care between regular visits.
People
Bethany Ellington
Co-Owner
21-year-old co-owner with extensive experience in dog and cat care. Certified in pet first aid, Bethany combines banking expertise with animal passion. Leads daily operations while maintaining client relationships.
Jaila Guy
Co-Owner
Law student and pet care professional with 3 years of experience. Manages business development while maintaining hands-on client service. Specializes in exotic pet care and emergency response protocols.
Kaitlyn Plaisted
Pet Care Specialist
Graduate student with lifelong animal experience. Focuses on behavioral observation and personalized care plans. Implements exercise programs tailored to individual pet needs and energy levels.
Eden Rochman
Senior Caregiver
High school senior with 4+ years of pet sitting experience. Specializes in senior pet care and kitten fostering. Develops customized care routines based on individual animal personalities.
Jennifer Levin
Lead House Sitter
52-year-old pharmacist with extensive pet ownership experience. Oversees home security protocols and medication administration. Provides specialized care for multi-pet households and exotic animals.
Questions
What geographic areas do you service?
We serve O'Fallon and surrounding areas within a 15-mile radius of our 618 S Lincoln Ave location.
What pet care certifications do your staff hold?
All team members are certified in pet first aid by the American Red Cross and have passed criminal background checks.
How do you handle pet emergencies?
We contact owners immediately, then emergency contacts if unavailable, and transport pets to listed veterinarians with proper authorization.
What are your visit scheduling options?
We offer flexible visits from 7:00 AM to 8:30 PM daily, with 30-minute and one-hour visit durations available.
What payment methods do you accept?
We accept credit/debit cards, Venmo, cash, and checks with optional payment plans for extended services.
How far in advance should I book services?
Holiday bookings require 3-5 weeks notice, while non-holiday reservations need 2-3 weeks advance scheduling.
